Manufacturer 22 Dec
Genesis launches Virtual Studio video demonstration service
Genesis has launched a new online portal that allows customers to contact a product expert via video call.
Aftersales 25 Jun
Fixter launches virtual diagnostics service
Online car maintenance provider Fixter has launched a new virtual consultation service that enables car owners to diagnose faults without leaving their house.
Manufacturer 9 Sep
Hyundai connects dealers with buyers using online live chat
Hyundai has launched a new Live Chat Video service that allow customers to engage with dealers face-to-face without being in a showroom.
Manufacturer 27 Apr
FCA Group connects dealers with buyers using online video chat
FCA UK has launched Car@Home, a new service that allows its dealers to communicate with customers remotely and sell vehicles.
Supplier News 26 Jul
Video presenters to dominate showroom by 2020, claims CitNOW
The growing role played by video technology will see sales executives and technicians replaced by presenters as part of ‘immeasurable’ changes by 2020, according to CitNOW.
Supplier News 4 Feb
Now Vauxhall adds live video chat from Vee24 to customer service delivery
Dealer Now Vauxhall has signed a deal to incorporate Vee24’s live video chat technology into its online customer handling processes.
Opinion 29 Oct
Guest opinion: Why an unmanned website is like a staff-free showroom
You wouldn’t leave your showroom unmanned for 10 minutes. So, isn’t it time to look at staffing levels on your website? That’s where you’ll find most of your customers.