workshops
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Aftersales 16 SepHyundai and Volkswagen announce partnerships with eDynamix
Hyundai Motor UK and Volkswagen UK have announced partnerships with eDynamix as part of efforts to automate and streamline their dealers' aftersales customer service.
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Aftersales 8 SepThe Motor Ombudsman launches 2021 Garage Star Awards
The Motor Ombusdman is looking for entrants to its 2021 Garage Star Awards, which has been expanded with new categories.
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Aftersales 17 AugOne in five cars will be electrified by 2025
Garages and workshops are being warned that one in five cars on UK roads are expected to use electrified powertrains by 2025.
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Aftersales 23 DecMOT demand expected to reach all-time high during festive period
Dealers and independent garages could be inundated with MOT bookings before the end of the year as motorists who took advantage of the Government’s six-month extension in June now require a test.
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Aftersales 13 Aug
Dealers should extend opening hours to capitalise on MOT demand
Dealers should consider extending the operating hours of their workshops to handle the anticipated demand for MOTs, following the end of the six-month coronavirus extension period.
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Technology 18 AprWorkshop of the future aims to lure new generation of car technicians
Direct Line has teamed up with Thatcham Research, DG Cities and the Women’s Engineering Society to deliver a view of the car workshop of the future in a bid to attract an new generation of technician talent.
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Car Dealer News 25 JanDealers warned to prepare for record MOTs
Franchised car dealers should prepare for a rise in demand for MOTs as a record number of cars are due for their first test this year.
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Market Insight 28 MarCar dealerships missed out on £429m in unsold ‘red work’ in 2017
The average franchised car dealer missed out on £429 million of aftersales income by selling just 53% of urgently required work, according to the findings of autoVHC’s annual aftersales report.
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Aftersales 20 MarFranchised retailers must help meet the car maintenance needs of pot hole blighted Brits
Franchised car retailers in the North West should be filling their workshops with vehicles damaged by the capital’s gaping pot holes, according to data which suggests vehicles have sustained £915 million of damage due to rutted roads.
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Aftersales 1 MarFranchised car dealerships experienced a 24% slump in workshop activity in Q4, says autoVHC
Franchised car dealerships experienced a 24% slump in workshop activity during Q4 as 323,000 fewer vehicles passed through their aftersales departments, according to autoVHC.
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Aftersales 18 JanGovernment puts ‘road safety first’ by maintaining 3-year MOT test interval
The Department for Transport has ditched plans to extend the wait on a new car's initial MOT from three to four years due to concerns about road safety, following Government consultation period.
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Car Manufacturer News 15 DecVolvo Car UK opens £6m Training and Development Centre
Volvo has opened a new £6 million training and development centre in Daventry to help support its ambitions to become a leading premium brand competitor in the UK.
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Aftersales 27 NovIMI to meet Minister of State for Transport over EV technician licensing
The Institute of the Motor Industry is preparing for a meeting with the Minister of State at the Department for Transport to discuss the implementation of a Licence to Practice for technicians working on high-voltage AFVs.
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Technology 17 Nov
IMI requests technician training amendment in Automated and Electric Vehicles Bill
The Institute of the Motor Industry (IMI) has joined with the Shadow Minister for Transport Karl Turner to request an amendment to be made to the Automated and Electric Vehicles Bill.
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Aftersales 15 Nov
Motor Ombudsman urges consumers to use accredited workshops
The Motor Ombudsman has urged consumers to look out for its logo when considering a workshop for their car’s winter checks and servicing.
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Market Insight 11 SepTecAlliance reacts to negative Warrantywise aftersales survey results
TecAlliance has reacted to Warrantywise’s recent customer survey results on workshop mistrust by calling on aftersales providers "to provide an effective response to the constant stream of criticism”.
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Market Insight 26 AprFranchised dealers’ labour rates 40% up on independents, reveals motoreasy
A survey of 6,000 garages across the UK has identified that franchised retailers charge an average of 40% more than their independent rivals for an hour's workshop labour.
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Car Dealer News 8 Mar
Air ambulance called to Arnold Clark workshop incident
An air ambulance was called to an Arnold Clark dealership after a 55-year-old employee suffered leg injuries in an incident in its workshop.
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Aftersales 28 OctNumber of franchised workshops falls 19% in the last decade
The number of franchised dealer workshops has declined by 19.2% or 1,235 locations to 21,358 in total in the UK between 2004 and 2014.
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