Car dealers need to have a plan ready for PCP returns and falling used car prices.
A professional register would attract better people operating more efficiently, generating better profits and giving confidence and status to the motor retail sector.
Car dealers must answer three key questions before embarking on an expensive rebuild, says Prof Jim Saker.
To make progress in the motor industry, we need to promote both apprenticeships and formal qualifications as a holistic package.
Dealers need to make the right resource available in the right place and at the right time.
Car dealers will get more from their employees if they leave some things up to their own initiative.
David Moyes and Manchester Utd could have learned a lot from the latest management changes at Ford.
The effect of personal contract purchase (PCP) deals on customer loyalty and car dealer incentives.
Beware car brands creating expectations that dealers cannot deliver
The Department for Transport has announced that driverless cars will be tested on UK roads by the end of this year. But what are the implications for motorists and those in the auto trade?
Does the franchised relationship might stop dealers being entrepreneurs.
Employees following a process can never replace a truly welcoming attitude
Retailers in the motoring sector can learn from how other business sectors cooperate.
One of the things that frustrates an academic more than anything else is when you struggle to find an explanation for something that should on the surface be obvious.
Social media and lessons from the sporting world.
