Volkswagen is rolling out the use of hand-held tablet devices and video in dealerships in a bid to transform customers’ aftersales experience.
Colin Appleyard managing director Robin Appleyard on the Yorkshire dealer group's self-funded success.
Carmakers must consider digital needs as much as showroom demands, says Seat president Luca de Meo. They need to consider whether the investment they expect franchised dealers to put into expanding showrooms could be better spent on digital tools.
The latest issue of AM - Automotive Management
Pendragon has achieved a 15.2% rise in new vehicle gross profit in Q1 2016. Like for like gross profit increased across all its main vehicle sectors.
Seat's leadership team has been tasked with defining the ‘purpose’ of the Barcelona-based Volkswagen Group brand, now the carmaker is back in profit.
Vauxhall improves its fleet aftersales offering with new fleet service plans and warranties which secure a company car's business within the franchised network.
The UK's van parc has reached a record level, passing the four million mark.
Three more dealer groups have joined the Retail Automotive Alliance buying group - Chambers Group, Gates Ford and Hartwell Group.
Mitsubishi Motors has made headlines after admitting falsifying fuel economy test data which could affect more than 600,000 vehicles.
The Toyota Prius is the first car to have undergone Euro NCAP’s newest test of autonomous emergency braking (AEB) technology for pedestrians.
The Tesla Model S has come top in the Driver Power survey of 50,000 car owners. Runners-up in the Auto Express survey were the Renault Zoe and Renault Kadjar.
Close Brothers Motor Finance has appointed a new operations manager and account manager to its Scotland branch.
The National Franchised Dealers Association is continuing to lobby MPs about the peril of clocking.
The Fiat network will begin selling its first double-cab pick-up truck this summer, the Fiat Professional Fullback, a rebadged Mitsubishi L200.
