Kia has appointed Sanka De Silva as its new head of dealer and direct marketing.
Nissan is putting regenerative braking at the front of its marketing campaign for its new Leaf with the reveal that the new model will come with an ‘e-Pedal’.
The automotive industry has jumped two places from its previous position at the bottom of an industry league table for customer service.
Vertu Motors has said the group’s aftersales profitability and has helped the business remain ‘resilient’ despite a downturn in consumer confidence in Q2.
BMW has confirmed it will launch a new way of building vehicles that will mean it can produce plug-in versions of every model series.
The Bank of England has told car loan providers they are at the risk of action against reckless lending due to the ‘spiral of complacency’ from lenders.
The Motor Ombudsman has reported a 13% increase year-on-year in the level of contacts handled by its team of legally-trained adjudicators in Q2 this year.
Nearly half (46%) of car buyers surveyed by Cooper Solutions believe smart technology offers a ‘more positive customer experience’ in the dealership.
The average used car selling price in the UK increased by 4.2% in June to £5,392, according to the latest figures from NAMA.
Dacia has updated its Sandero and Logan MCV range to be available with the Laureate mid-trim on both cars when specced with the three-cylinder SCe 75 engine.
Zipcar UK’s general manager has said highly autonomous vehicles should not be privately owned in the future.
AM spoke to industry experts to find out if some of the motor retail industry’s long-held beliefs still apply today.
Even in a bad month, some brands still make gains. Convincing finance offers have a lot to do with that success.
Pay-to-use models such as ride-sharing and ride-hailing may kill the current business model, but dealers don’t think it will be soon
Dealers should try to retain the expertise and experience of their older workers.
