Aftersales - Page 57

HR Owen has now launched the servicing side of its new classic cars division at its North London aftersales department near Wembley.

As many as six in 10 motorists (59%) claim to worry about hidden costs when booking their car into a garage for an MoT, service or repair.

Selsia Vehicle Accident Centres has appointed Lee Elliot in a new operational support role following the company’s expansion with new fleet clients.

The number of workshop bookings has declined by 2.4%, from 35.2 million entries in 2013 to 34.36 million in 2014, according to research released by Castrol.

Vauxhall has said its Zafira B models could be catching fire due to “improper repair” of the vehicle’s heating and ventilation system.

BMW Group has signed a new deal with DHL for the company to deliver parts to its 116 dealers in the UK.

Honda has highlighted its best repairers from its UK network in its first ever Bodyshop of the Year awards.

The average repair cost increased by 51% in the just 12 months in Northern Ireland, according to data from Accident Exchange.

The number of franchised dealer workshops has declined by 19.2% or 1,235 locations to 21,358 in total in the UK between 2004 and 2014.

Sytner BMW and Mini in Tamworth will open its new stage one bodyshop in November and it will feature Spraybooth Technology Limited (STL).

Purchase Direct has said dealers using its service club card loyalty scheme have seen a tenfold increase in take up in the first half of this year.

The IGA’s Trust My Garage (TMG) Consumer Code of Practice has received final approval from The Chartered Trading Standards Institute.

Swansway Group’s investment in its own contact centre will help the group generate around 2,500 additional service booking next year.

Emac has now exceeded a million service plans since the business was launched in 2004.

The Institute of the Motor Industry (IMI) is calling for Government to introduce a legal requirement for UK vehicle repair technicians to be qualified to work.

Vauxhall has launched a new service plan offer which lets customers build their plan online and customise the level of service they require for their vehicle.

More than four million motorists have had to keep their car off the road in the last two years because they couldn’t afford repairs, according to new research.

National Tyre Distributors Association and TyreSafe is warning dealers that sell incorrectly labelled part-worn tyres face prosecution.

JCT600 has taken on 23 new apprentices as part of a drive to recruit new talent which will see a total of 100 working across the business by the end of 2015.

The AA has launched its own online service designed to help motorists maintain all aspects of their vehicle ownership.

Oil supplier Castrol has developed a new oil change product containing a unit with new oil and filter that could cut the time of an oil change to 90 seconds.

Nissan is extending its You+Nissan customer service scheme with two separate aftersales initiatives previously only available in some locations.

Bodyshop franchise Fix Auto UK has appointed Mark Hutchins as business development manager.

The average UK car owner is prepared to travel a distance of 5.7 miles to get their car serviced, according to new data from whocanfixmycar.com.

Used car service plan opportunities are being routinely ignored by many franchise dealers, says The Warranty Group.