Neville Briggs, the managing director of Pinewood, explains why the DMS market is moving towards mobile usage and self-service.
Sean Kent, the director of the RAC Dealer Network, on consumers’ desire for longer warranties and the will among used car dealers to be accredited.
Greig Hilton, Tracker’s managing director, on the profit opportunities for dealers in connected cars, the internet of things and telematics
John Matthews, business development director, Retail Automotive Alliance, on how the RAA helps non-PLC dealer groups to punch above their weight
Alistair Horsburgh, the chief executive of CitNOW, on the growth of video and imaging and why VR has been overplayed
Tony Patterson, the director of automotive at Summit Media, on how the motor retail industry is becoming more open-minded about e-commerce and new ideas
Spencer Halil, director of Alphera Financial Services, why car dealers need better standards of training when it comes to finance sales.
Zara Ross, Ben's chief executive, on mental health and well-being in motor retail and how the charity provides integrated support for the industry
Marketing Delivery MD Jeremy Evans explains what dealers can do about their data protection concerns
Cap HPI managing director Chris Wright on international growth, the importance of valuations based on robust data and the impact of GDPR and WLTP on dealers
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues