Technology - Page 2
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Motor retail suppliers, tell us about your tech!
We'll soon be putting together the 2025 AM Dealer Technology Guide and the editorial team would like suppliers of systems, hardware, tooling and software to tell us now about their latest technological developments that will help car dealers do business better.
Driving Collaboration: Why is the VRA partnering with its European counterpart?
The VRA and CARA have long operated in parallel spaces within remarketing. Philip Nothard, chairman of the VRA, sheds light on what a new partnership means for the industry and its members
Pinewood enhances aftersales check-in efficiency for Tjekvik dealerships
Pinewood.AI is set to streamline aftersales operations for dealerships, improving real-time synchronisation between Tjekvik’s digital self-service technologies and dealer management systems (DMS).
Executive View: Dealers can lean into convergence to win cost savings
While the idea of digital transformation can sometimes feel daunting, the return on investment makes it a no-brainer, suggests Keyloop's Jacqui Barker, who shares her thoughts on the opportunities for dealer groups to reduce the duplication of tasks and free up space for high value activities.
Nova AI to transform AutoChat online appointment booking
AutoChat is embarking on the phased rollout of its Nova AI tool designed to improve online appointment booking across workshop, showroom, and test drive scheduling, replacing traditional chatbot-style appointment flows with a more flexible and intuitive experience.
Research shows dealership tasks need technology to preserve profitability
Unlocking 'the promise of information technology' is a key factor in improving dealer group profitability over the next five years as macro-economic factors and market competition look set to constrain growth in return on sales.
Top digital dealerships perform twice as high as laggards in online experience
A new study reveals that Vertu Motors, Group 1 Automotive, and Lookers lead the UK automotive retail sector in providing a seamless end-to-end online customer journey for new car purchases.
Pinewood Technologies wins DMS deal with AM100's Global Auto Holdings
Pinewood Technologies has landed a significant five-year contract with Lookers owner Global Auto Holdings to implement its Automotive Intelligence platform across its entire dealership network in the UK, North America, and Scandinavia.
Executive View: The industry is failing in digitalisation
A robust technological foundation is decisive for the auto industry’s digital transformation, yet its importance is often neglected in favour of customer experience. This oversight risks draining resources and eroding competitiveness, writes Mathias Heegaard, CEO of car subscription service :Dribe.
Executive View: Connecting with technology to develop a career
In a new series of monthly Executive Views, Keyloop's Jacqui Barker - a one-time colleague of the Automotive Management team and last year's winner of the Barbara Cox Woman of the Year trophy for inspiring automotive women - will share her thoughts on the changing dynamics in motor retail, from technology's influence to the necessary evolution of its workforce.