Mike Todd, chief executive of Volkswagen Financial Services UK, shares his thoughts about the Financial Conduct Authority's new Consumer Duty regime which begins on July 31.
Law firm Walker Morris has appointed Russell Kelsall as a partner and head of consumer and motor finance in its regulatory team.
An April 30 deadline for motor finance providers to issue product reviews to their retail partners will put car dealers on a “compressed timeline” to deliver compliance with the Financial Conduct Authority’s new Consumer Duty regulations.
Auto Trader has called for incentives and tax breaks to make electric vehicles (EV) more affordable and put the UK Government’s plan to ban pure petrol and diesel vehicles by 2030 “back on track”.
Members of the Vehicle Remarketing Association (VRA) will gain insight from the Office for Zero Emission Vehicles (OZEV) head of vehicle policy at a meeting later this month.
The volume of consumer disputes related to electric vehicles (EVs) being handled by The Motor Ombudsman has almost tripled. Customer service and a consumer’s experience at the point of buying were the largest single concern.
Thoughts about the risk of distress sales caused by governments that set short-sighted and disruptive targets to rapidly shift consumer habits from AM's regular columnist Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University's business school and president of the Institute of the Motor Industry.
A technician who claimed he was driven to resign by sarcastic remarks from bosses after he swallowed petrol while syphoning fuel by mouth has lost his case against West London Motor Group.
Stress is the biggest issue for automotive industry people, according to Ben’s latest survey results.
A used car dealership in Scotland has rebranded from its original Mini World name to INI World after BMW Group's lawyers claimed its Mini branding had breached its copyright.
Car dealers should be working to promote the benefits of condition and history checks, warranties and consumer rights as two-fifths of motorists consider turning to a private seller in an effort to buy a bargain used car in 2023.
Stellantis and Ford remain bullish about their electrified future despite the UK Government’s threat of £15,000 per car fines for OEMs who breach its proposed electric vehicle (EV) sales mandate.
In his latest 'guest opinion' column for AM Fraser Brown, managing director of the automotive consultancy MotorVise, spells out why the 'road to zero' must remain a one-way street.
The Government has pledged to stick to its plan to ban the sale of new petrol and diesel cars from 2030 as it revealed its Powering Up Britain strategy to transform the UK’s energy infrastructure.
WhatCar? has revealed the best models for buyers that need a car to fit three or more child seats.
Seven in 10 car dealers say that not enough is being done to support the transition of electric vehicles (EVs) and half of those believe the Government is to blame.
The Financial Conduct Authority (FCA) has made Therese Chambers and Steve Smart its joint executive directors of enforcement and market oversight.
Car retailers have been told “there is no silver bullet” in the fight to avoid potentially devastating data-grabbing cyberattacks as high-profile AM100 businesses continue to recover from hits on their digital systems.
The Chancellor of the Exchequer Jeremy Hunt has frozen fuel duty, boosted repairs to pothole damaged roads and targeted solutions to recruitment issues in his Budget statement.
A new Compliance Forum, centred around three half-day events, is hoped to help BVRLA members improve their understanding of the ongoing "period of remarkable regulatory realignment" and the future of motor finance.
The Ben Ball for 2023 has been announced by motor industry charity Ben, and tickets are now on sale.
Ben is promoting National Careers Week 2023 (March 6 to 11) with efforts to help support job hunters or current automotive sector employees looking to progress in their career.
More than half of motorists support calls for a cut in fuel duty in next week’s budget, according to the Startline Used Car Tracker.
The National Franchised Dealers Association (NFDA) has submitted evidence on the fast-changing automotive sector to the Department for Business and Trade’s (DBT) amid concerns new Block Exemption rules may “leave too much unsaid”.
The UK Government has asserted that its new Windsor Framework to refine post-Brexit arrangements for Northern Ireland will “protect” the country’s second-hand car market.
