East Anglia-based Vauxhall specialist Thurlow Nunn has opened a new customer contact centre in Norwich to provide a single point of contact across the business.
The family-run group has sites iat Great Yarmouth, Holt, King's Lynn, Norwich, Wisbech, Dereham, Fakenham and Beccles and the customer contact centre will be led by Jen Harris (pictured). The group is also an authorised repairer for Chevrolet and Saab in King's Lynn and Norwich.
Gary Osborn, regional director of Thurlow Nunn group, said: “Customer satisfaction is always a top priority for us and we feel that the new Customer Contact Centre will offer up a dedicated and approachable team, who can ensure we are meeting expectations and delivering on those finer details that are so important to our customers’ experience.
“We feel this service will be an invaluable addition to the group, providing a high-quality experience both throughout the buying process and long afterwards, too.”