AM Online

MOT failure rate expected to increase in 2021, find Motor Ombudsman

The number of cars expected to fail their MOT test in 2021 has increased, according to a new survey by the Motor Ombudsman.

More than half (58%) of the service and repair businesses that took part in the study believe that failure rates will be higher as a result of consumers being more hesitant to take their car for service or repair since the start of the Coronavirus pandemic

The survey also revealed that the usual peaks in demand for MOT tests in March and September are not expected to occur by a third (34%) of respondents. Of those, 45% said that they estimate that the number of MOTs that they will be conducting will decrease between 20 to 30% in March and September.

The majority (39%) felt that MOT volumes would remain the same as last year, however.

Garages and workshops were warned of a reduction in demand for MOT tests last month as all vehicles that were eligible for the Government’s six-month Covid extension had been tested.

Data released by the Driver and Vehicle Standards Agency (DVSA) forecast that 3.49 million MOTs are set to expire in March, equating to only 152,000 more than the same month in a ‘regular’ year. While this is an increase, and when spread across all MOT stations, it reflects the opinion stated by 39% of those polled that volumes will remain largely unchanged for the two typically busiest months for MOTs in 2021.

Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, said: “The research offers an interesting insight from those businesses that are ‘on the ground’ conducting the MOT tests.

“It is encouraging to see that the majority estimate that MOT volumes will hold up during the peak months, but there is equally an element of concern that demand may also be lower than March and September last year. There will also undoubtedly be more challenging periods for businesses in between, such as in April and May, due to the knock-on effect of motorists using the government’s six-month MOT extension introduced in response to the pandemic.”

More than 600 individuals working at independent garages, franchise dealers, manufacturer authorised repairers and garage retail chains took part in the survey.

A record number of vehicles failed their MOT test last year due to faults relating to exhaust emissions, it was recently revealed.

Diesel vehicles saw the greatest surge in failures due to emissions, with a rise of 240% compared to just 37% for petrol vehicles.

The latest issue of AM

In this issue - the last ever monthly AM magazine

Maserati's 'hell of a ride' - 2023 is a big year

Cybercrime increasing - recent attacks put focus on awareness and training

PHEV fever could be set to spread

Finance: salespeople must ask awkward questions

Open all hours: how do omnichannel dealers cater for customers any time, anywhere?

How to make car buying truly seamless

Choose your supplier: opening the door on the latest developments from key suppliers to automotive retailers

Read now

Click here for aftersales best practice and procurement insight

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Login to comment


No comments have been made yet.