Advertisement feature from NTT DATA
For car dealers already grappling with new customer demands, the ongoing health crisis is accelerating the need for change as people expect highly personalised services and instant interaction.
The key to achieving deep insights that enable tailored car-buying experiences is to consolidate data and integrate dealer systems to better serve customers across all channels.
In the webinar 'Achieving growth in today’s disrupted automotive market', an industry expert shared market insights on key dealer issues caused by the healthcare crisis pandemic, the changing regulatory environment and global economic uncertainty.
Hear from our guest panel of speakers:
Ian Plummer, commercial director from Auto Trader, shares insights on how dealerships can harness the power of data to strengthen their business. Ian will also share trends from consumer behaviour during COVID-19 and discuss what the future holds
Tanay Taank, head of CRM & retail systems at Jaguar Land Rover, discusses the changing relationship between manufacturer and dealer and why sharing customer data is essential
Nick Smith, head of manufacturing, automotive and service at NTT DATA, explains how dealers can win growth opportunities by implementing data-driven, agile processes across their businesses.
Tim Rose, editor of Automotive Management magazine, will introduce the topics to be discussed.
A webinar from NTT DATA in association with Automotive Management Magazine.
Originally broadcast on 17th February 2021.
> Watch the webinar