A study by Cooper Solutions has found that 28% of people feel no loyalty towards their servicing dealer and almost 60% say they have never been contacted by the sales team of that dealer.
Cooper Solutions has appointed Paul Smith as senior account manager and Bipin Shakya as senior software developer for its FullCycle product.
Cardiff Audi has implemented FullCycle from Cooper Solutions, a new customer data tool that pinpoints future sales opportunities.
Cooper Solutions has removed its seller fees in a move to further support dealers selling through its trade-only online auction site, FullAuction.
Cooper Solutions has appointed Gabriel Noguera as senior account manager for its FullControl team, who brings “invaluable insight” to the role.
Auto Trader's announcement that it will bypass traditional remarketing of fleet vehicles via physical auctions in a move to sell directly to dealers has been welcomed by Cooper Solutions.
Cooper Solutions urges dealers to recognise the potential of unaccompanied or extended test drives as 32% of buyers said it would increase their ‘love’ of the vehicle.
Cooper Solutions has added electronic appraisal diagrams for vans and motorbikes to its FullAppraisal and FullAuction services.
Cooper Solutions has invested in “technical expertise” by appointing Gayan Thilakarathna as software developer.
Cooper Solutions announced that will strengthen its support services to its dealer community with the appointment of John Hutchins as IT support analyst.
Cooper Solutions’ survey reveals that the offer of an unaccompanied test drive could enhance consumer attitudes towards a car dealership.
Cooper Solutions has released tips to help motor retailers “get the best price for their stock and boost bottom line” at online auctions.
TrustFord has teamed up with Cooper Solutions in an effort to enhance customer experience and unlock revenue opportunities via its 300 courtesy cars.
Nearly half (46%) of car buyers surveyed by Cooper Solutions believe smart technology offers a ‘more positive customer experience’ in the dealership.
Coopers Solutions has bolstered its accounts team with the appointment of; Ian Batcheldor account executive, Adam Trinder internal account manager and Paddy Chadderton account manager.
Motorline Group claims to have cut the time it spends compiling forecast data for its 47-site operation from two days to less than three hours with help from Cooper Solutions.
Robins & Day has reduced debtor days by 201% using Cooper Solutions’ FullForecast and FullFinancials.
Three out of four car dealership employees are overpaying BIK tax on their company vehicle according to an audit carried out by Cooper Solutions.
Cooper Solutions’ trade-only online vehicle auction platform facilitated a total of over 14,600 car sales in 2016 to realise record performance.
Cooper Solutions has added to the scope of its FullAuction online auction site with the introduction of mobile bidding for dealers.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues