Accrington Garages Vauxhall leveraged its family-run ethos to claim the AM Awards 2021’s Best in Customer Service accolade.

A motivated team working dynamically to meet its goals to exceed the expectations of its customers and managers secured the AM Awards 2021’s Best Sales Team award for Marshall Mercedes-Benz of Southampton.

Motorpoint has said that a “heavyweight media campaign”, customer prizes and gift giveaways are set to drive footfall into its new Manchester used car supermarket.

Citroen has opened order books for its Ami quadricycle electric vehicle (EV) and has said that its franchised retailers will “play an important role” in the sales process.

The UK’s weekend fuel frenzy sparked a 61% rise in car buying interest in electric vehicles (EV) on Auto Trader and a 59% spike on carwow.

Holdcroft Group has opened the doors to a new MG Motor UK franchise in Cheshire Oaks after adding the brand into its existing Honda showroom.

Polestar will embark on a £14.6 billion public listing as part of a strategy to fund “significant investment in products and the expansion of operations and markets”, it has revealed.

Almost 20% of British motorists say they are more likely to buy an electric vehicle (EV) following this weekend’s ‘fuel crisis’.

Engineers from Caterham will attempt to build a new Caterham Seven 170 in less than six hours in a glass pod elevated 450ft above Brighton’s seafront.

More than 20 dealer groups, operating 740 showrooms, are making use of Cox Automotive’s eVA Valuations and Appraisals tool.

Electric vehicle (EV) sales outnumbered those of diesel cars across Europe as registrations declined by a further 18% year-on-year, Jato Dynamics has reported.

The breadth of Arnold Clark Automobiles’ apprenticeship and training offering gained recognition with victory in the AM Awards 2021’s Apprenticeship Programme of the Year category.

The aftersales team at Sytner Group’s Harold Wood BMW/Mini dealership at Harold Wood claimed the AM Awards 2021’s Best Aftersales Team category.

Used diesel cars are in rising demand as commuters opt for fuel-efficient cars to replace public transport in light of the COVID-19 pandemic, research from heycar has found.

Arnold Clark chief executive Eddie Hawthorne has praised the “passion and grit” of employees at Scottish car retail group after its 2020 annual financial results showed a pre-tax profit of £156.5 million.

Bristol Street Motors Citroen Burton is introducing a new service to help improve customer service for hearing-impaired customers.

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Alan Day Group boss Paul Tanner has teamed up with Tina Turner songwriter Billy Lawry to release two new singles and is preparing for a gig at a venue previously played by The Kings of Leon and Paul Weller.

A new digital tool has been developed by Drivvn with aim of helping retailers manage customer relationships through lengthy new car delivery delays.

The Kia Sportage has re-established its dominance as the AM readers’ Used Car of the Year.

​​​​​​​Constant evolution and improvement of the Milton Keynes Toyota retail formula were recognised by judges as Steven Eagell’s flagship site was named Best Dealership at the AM Awards 2021.

Dicksons of Inverness have extended MG Motor UK’s reach into the Highlands with the opening of a new dealership in its home city.

Former Keyloop and CDK managing director Stuart Miles has joined Cox Automotive as managing director of its Retail Solutions business.

An award-winning panel of top car retail sector leaders are set to share their staff management and motivation advice in the latest ‘AM General Managers' Guide to…’ webinar.

The car manufacturing industry has been accused of 'aggressive’ lobbying and making ‘unsubstantiated’ claims to derail EU plans to cut pollution from road transport.

Technical issues arising after a platform update left car dealers reliant on Auto Trader Market Insight view of their advertisements’ performance in the dark for more than two days.

Donnelly Group returned to profit in 2020 after delivering £7.2 million of annualised structural cost savings during the COVID-hit year in car retail.

Tributes have been paid to “old school gentleman” Mark Smith after the Just Motor Group local business manager lost his battle with COVID-19.

Used car values are likely to rise to “another new level that once didn’t seem possible” according to BCA chief operating officer Stuart Pearson.

Marshall Motor Group’s Mercedes-Benz Southampton dealership impressed AM Awards 2021 judges after its workforce improved its performance despite the challenges posed by COVID-19.