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CitNOW expands elearning to workshop video users

Alistair Horsburgh

CitNOW has expanded its online offering to include elearning for workshop customers.

Already available for CitNOW’s dedicated sales app, the workshop elearning module complements the CitNOW workshop app.

The online module demonstrates the key principles of shooting high quality video, enabling workshop staff to become competent video presenters.  

The workshop elearning module is available free of charge through the CitNOW dashboard.

The module will be consistently updated to keep pace with the CitNOW workshop app.

Alistair Horsburgh (pictured), CitNOW chief executive, said: “One of the key benefits of elearning is to allow the learner access when it suits them.

"This approach will help the service manager when training a technician to use video as they will have seen and understood the basic techniques already and the online module can easily be revisited as a refresher for existing video presenters.

"The elearning module can also be accessed by service advisors to gain a greater understanding of how workshop technicians are using video, supporting effective external communications."

Those who complete the elearning will be awarded a certificate, which helps service managers identify trained video users when recruiting and adds an incentive for those taking part.



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