Dealers are increasingly communicating with customers via live video according to CitNOW, which reports a 244% increase in live sessions during the latest lockdown when compared to the Autumn lockdown period.
CitNOW will reveal insight into the accelerated pace of digital change in the UK car retail sector since the start of the COVID-19 at AM Live Virtual 2021 – offering advice on the advances yet to come.
Showroom software firm Dealerweb has been bought by CitNOW in a deal which the video software experts believes will leverage innovation and help motor retailers provide "an outstanding customer experience".
While the automotive sector has undergone dramatic digital transformation, the sales process has remained the same with the customer quickly funnelled into the showroom. Coronavirus has changed all that.
Imaging expert CitNOW ispreparing to showcase its relaunched Web app complete with new integrations at Automotive Management Live, where chief executive Alistair Horsburgh will also host a masterclass highlighting how such technology can bridge the gap between the digital and physical showroom.
TWO days of insightful, engaging content that Automotive Management LIVE is known for whilst enabling our audience to connect with the full range of suppliers to motor retail, learn and share industry best practice, and discuss how to prepare for the future of motor retail.