CitNOW
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Supplier insight 17 AugWhy dealers love CitNOW and voted it Supplier of the Year at the 2023 AM Awards
In 2023 CitNOW secured the reader-voted Supplier of the Year trophy for the fourth consecutive year at the AM Awards
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Supplier Section 1 AugEden Motor Group introduces digital imaging technology to boost online listings
Eden Motor Group is introducing new digital imaging technology at all 21 of its retailers to give it a competitive edge when presenting vehicle listings online.
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Market Insight 25 MayNew car enquiries drop 17.4% in Q1, says Dealerweb
New car enquiries have dropped by 17.4% year-on-year in Q1, according to new data from automotive showroom management provider, Dealerweb.
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Supplier News 11 MayCitNOW highlights dealership video stars with latest awards
CitNOW has highlighted some of the best video content being created in the UK’s automotive retail industry with its latest Digital Spotlight Awards.
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Digital Marketing 15 FebResearch shows high demand for video in sales and aftersales
New research by CitNOW Group has highlighted how video continues to have an impact on purchase decisions in vehicle sales and aftersales.
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People News 30 JanReal Time Communications appoints Julian Wheway as chief product officer
Julian Wheway has been appointed to the newly created role of chief product officer at Real Time Communications.
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Aftersales 15 DecRetailers 'missing out' on aftersales revenue by not offering online booking
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
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Supplier News 13 OctDealers need to keep it consistent for customers, CitNOW data to show
Car buyers and aftersales customers need to receive a consistent experience online, in-store and across departments, CitNOW Group’s chief customer officer Carol Fairchild will tell delegates at next month's Automotive Management Live 2022 event.
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Supplier News 22 SepCitNOW Group acquires digital solutions provider Auto Imaging
CitNOW Group has continued its growth through acquisition strategy with the acquisition of Auto Imaging.
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Supplier News 17 AugCitNOW Group completes Real Time Communications acquisition
CitNOW has continued a drive to broaden the reach of its automotive retail software platforms with the acquisition of workflow management specialist Real Time Communications (RTC).
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Supplier News 19 Jul
CitNOW Group targets acquisitions after new private equity investment
Automotive retail technology provider CitNOW Group will aim to boost its international growth through acquisitions after securing new private equity investment.
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Opinion 6 JunNew communications methods hold key to reaching younger car buyers, opinion
As automotive retailing becomes a more omnichannel experience, it’s important that businesses consider how their methods of communication address the needs and expectations of individual customers.
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Acquisitions and deals 27 MayCitNOW acquires automotive messaging platform Web1on1
CitNOW Group is expanding its international portfolio with the acquisition of multi-channel messaging software platform, Web1on1.
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Supplier News 12 May
CitNOW wins 3rd consecutive Supplier of the Year trophy at 2022 AM Awards
CitNOW has won the Supplier of the Year category at the 2022 AM Awards, its third consecutive win of the trophy, which is voted for by AM readers.
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Used car 12 AprAre part-exchanges keeping pace with car retail's omnichannel customer journey?
There are now more avenues for car dealerships to sell their vehicles than ever before but has the part-exchange process truly embraced the transparency of a truly omnichannel customer journey?
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Supplier News 11 AprCitNOW Digital Spotlight Awards recognise best dealer videos
CitNOW has announced the winners of its annual Digital Spotlight Awards, which recognise automotive businesses with the best digital customer communications.
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Car Dealer News 17 MarMercedes-Benz South West joins Best Companies celebrations
City West Country’s Mercedes-Benz South West car retail operations has celebrated success in Best Companies’ Q1 workforce satisfaction survey.
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Aftersales 20 OctHow can car retailers turn red and amber aftersales work into profit?
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
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Aftersales 20 OctCar retailers are realising the 'wins' offered by digital aftersales processes
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
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Supplier News 8 OctTrustFord and CitNOW insights inside the new AM News Show podcast
2021 AM Awards winners TrustFord and CitNOW are our guests for the 1st AM News Show monthly podcast for the UK motor retail industry, produced by Armchair Marketing
