Cap HPI has placed its vehicle appraisal data in the palm of a cars dealer's hand with the launch of a new app available on Apple and Android tablets.
The app uses the latest vehicle technology to provide repair pricing, specific to each company, in real-time along with accurate, up-to-date vehicle details to auto populate an appraisal report.
Designed to guide the appraiser around the vehicle with the customer in seven simple steps, the app will identify any areas that require repair while evidencing the costs associated with correcting issues, managing consumer’s expectations to minimise complaints.
Joel Albyn, Cap HPI’s product and innovation director, said: “We put the customer experience at the heart of the development of the new appraisal app. It draws on a unique data set to provide industry leading accuracy in real-time.”
Cap HPI claimed that its new app provides an easy to use condition, damage and odometer capture process using vehicle diagrams to reduce the amount of training needed.
Users can take pictures of any damage on the tablet or iPad, which will automatically attach to the appraisal record.
Users can email appraisal PDF reports to multiple addresses, and the reports can integrate into some Dealership Management Systems.
It allows users to pre-determine the cost of different types of repair, via a web portal, which automatically updates whenever a piece of damage is captured. The electronic process reduces the number of errors and allows for multi-site monitoring.