AM Online

Workshop of the future aims to lure new generation of car technicians

A vision of the car workshop in 2050

Direct Line has teamed up with Thatcham Research, DG Cities and the Women’s Engineering Society to deliver a view of the car workshop of the future in a bid to attract an new generation of technician talent.

Insights offered by the various automotive sector specialists were brought together to showcase the exciting technology the industry is embracing – resulting in the conclusion that it will be more like “Tom Cruise in Minority Report, than Danny Zuko in Grease”.

“Repair centres to become hives of technology more akin to a laboratory than a workshop,” the study concluded. 

AM Automotive Retail Congress 2019AM will give retailers an insight into the automotive retail landscape of the future at the Automotive Congress, which takes place at the Ricoh Arena, Coventry, on May 21.

Direct Line’s study revealed the extent to which the auto repair industry is facing a skills shortage, with a quarter of Brits (26%) and less than one in five women (19%) saying they would consider a job in a garage.

The new research found that nearly six in 10 (59%) Brits would dismiss the profession as it simply doesn’t interest them.

Others perceive it as strenuous and labour intensive (17%) and nearly one in 10 women think it’s a ‘man’s job’ (9%).

By the year 2050 that could change, however, with holograms set to be used to assist mechanics in accurately repairing car problems.

Likewise, according to DG Cities, holographic and augmented reality technology will be built into vehicles to enable drivers to fix minor problems at the roadside with assistance from professional mechanics remotely.

The top innovations experts predict will be a reality in auto repair centres by 2050 were:

  • Holographic and augmented reality (AR) technology
  • Advanced robotics to assist with manoeuvring and adjustment of vehicles
  • 3D printing of car parts to improve turnaround time for repairs
  • Ultra-connected workshops
  • Hyper clean work areas akin to laboratories
  • Self-diagnosing cars
  • Video communication technology for mechanics to speak with customers
  • Advanced laser welding
  • Space saving car storage
  • Innovative staff training areas for mechanics to learn as technology evolves
  • Mobile electric charging stations to keep vehicles batteries in peak condition

According to industry experts the mechanics of the future will need to be more computer savvy than ever as technological advancements driven by electric and autonomous vehicle development continues.

Ultra-connected cars mean diagnosing car conundrums could be as easy as the car itself telling the engineer what the issue is – sometimes even before anything has gone wrong. This will strike a chord with nearly two in five (38%) Brits who say they want to see more accurate diagnostic tests to help improve repair accuracy.

In good news for the public, of whom more than a third (35%) would like to see faster repairs, waiting for a spare part to come into stock at a garage will soon be a thing of the past, thanks to on-site 3D printers, mechanics will be able to create replacement spare parts in an instant.

Professionals also foresee that driverless cars may even be able to drive themselves to the garage to be checked, meaning people won’t even need to leave their home to get a MOT.

Instead customers will be able to speak with mechanics via video calls – welcome news for over a fifth (22%) of Brits who dislike the need to arrange alternative transport while their car is at the garage.

However, expert’s hope it is isn’t just technology that changes in the industry. The research highlighted the perception problems the industry faces, with nearly a third of Brits (29%) admitting they don’t associate repair garages with engineering, demonstrating a lack of awareness that it is a highly skilled profession.

In addition, when asked what term they associate most with a car garage, nearly two in five (38%) women said ‘male’, compared to just 27% of men.

There is hope for the future though, as more than three in five (62%) Brits believe more women should be encouraged to work in car engineering with support for this highest among 18-24-year-olds, with nearly three quarters (73%) saying so.

Elizabeth Donnelly, chief executive officer at the Women’s Engineering Society, said: “It is fantastic that strides in technology have been made in repair garages, however, in order to make the automotive engineering sector more diverse and encourage more women to consider it as a viable career option, we must ensure that this starts with education from an early age.

“Curriculum traditionally tends to teach children about gendered careers from foundation level, which is perhaps why there are so few women in engineering.

“We hope through education and the exciting developments within the industry we can promote engineering as an exciting profession for all members of society.”



Click here for aftersales best practice and procurement insight

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Login to comment


No comments have been made yet.