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Keyloop and Solace develop live in-car service booking platform

Keyloop has partnered with Solace to develop a prototype in-car service booking platform that links drivers with dealers.

The automotive retail software supplier, formerly known as CDK Global, aims to offer aftersales services in real-time.

If a driver is notified of a fault or an upcoming service during a journey, the app can display availability and pricing for any required work, allowing the driver to book an appointment quickly and easily at a repair centre of their choice.  

Keyloop turned to Solace to power the data movement element of the app, using its PubSub+ system. It enables real-time integration of telematics data from the car with many different dealerships and their technology systems.

Baljit Bamrah, innovation director at Keyloop, said: “At Keyloop, we are keen to explore the possibilities for connecting in-vehicle platforms with our systems.

“Through our work with Solace, we co-created a first-of-its-kind solution, providing a new kind of service booking experience for consumers from within the vehicle, as well as  giving manufacturers greater visibility over car owners maintenance needs.”

CDK Global International marked its rebrand as Keyloop with the acquisition of both Rapid RTC and enquiryMAX, earlier this year.

The company said want to help those involved in the automotive sector, both dealers and OEMs, respond to major changes over the coming decade as they transform the automotive retail experience.

Mike Hayward, account director at Solace, added: “The ability to share information and events in real-time with car manufacturers and dealers can enable unique insights that will help to create future efficiencies in all areas of the supply chain and manufacturing process.

“Keyloop’s innovative use of Solace technology coupled with their unrivalled experience and expertise in the automotive industry has created a unique proof of concept that could improve the service booking experience of drivers across the world.”

You can read more about Keyloop in Automotive Management's (AM) 'Minutes With...' series of automotive retail supplier features, by clicking here.



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