btc
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Supplier News 16 May
autoVHC announces global rollout following acquisition by Snap-on
Aftersales software solution provider autoVHC has announced the global rollout of its upgraded vehicle health check software following its acquisition by Snap-on earlier this year.
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Opinion 27 Oct
Guest opinion: too many 'enquiry rich, process poor' dealers losing sales
Customers are being allowed to leave the dealership without having gone through any of the processes that might have allowed them to gain a rapport with the sales staff or add some impetus to make a purchase.
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People News 20 Oct
BTC appoints Paul Muers as global business development manager
Automotive consultancy BTC has expanded its senior management team with the appointment of Paul Muers as global business development manager.
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Supplier News 28 Sep
BTC launches new version of autoVHC electronic health check
Automotive consultancy BTC has launched a new version of its electronic vehicle health check software, autoVHC.
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Opinion 9 Aug
Guest opinion: How the right dealership focus can save you from the worst of post-Brexit uncertainty
Brexit has created uncertainty across all sectors of the economy, with claims it will prompt a steeper decline in new car and LCV registrations to 2018.
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Aftersales 6 Jul
Guest opinion: How franchised dealers can learn from fast-fit competitors
The pressure is on dealers to innovate and adapt to consumer behaviours and they have realised that the loss of business to fast-fits is likely to be linked to the convenience and speed of service that such outlets can offer to customers.
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Supplier News 24 Jun
BTC exports sales training to Egypt
Automotive training consultancy BTC has helped to export its sales processes and standards to an Egyptian dealer group which believes that “the UK leads the way when it comes to sales process”.
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People News 27 May
BTC acquires 'wealth of experience' in new recruits
BTC has appointed three new personnel to support its continued business expansion in UK and international markets.
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Opinion 19 Apr
Guest opinion: Did your dealership cope with the 16-plate sales rush?
Following the release of the 16 plate registration, it’s been a busy time for dealers the length and breadth of the country.
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Aftersales 9 Mar
Failure to sell 'red work' costs dealers £460 million a year
Dealerships across the UK could be missing out on as much as £460 million worth of aftersales opportunities as they fail to sell 44% of 'red work' to customers.
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Market Insight 8 Feb
Around 720,000 motorists failed to test drive used car purchases in 2015
Almost a quarter of a million used car buyers may have made their purchase without taking a test drive in their chosen vehicle, research by webuyanycar.com has revealed.
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Market Insight 5 Feb
The soft sell, 'lethargy' and a 'lack of process' leading to lost sales, says industry trainer
Car dealers’ sales processes are suffering from a “lethargy” which sees many customers leave the showroom without having taken a test drive, had their part-ex valued or finance offer calculated.
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Opinion 3 Nov
Guest opinion: How to avoid five common causes of lost car sales
Here’s a look at five common causes of lost sales in the automotive industry – and how they can be avoided.
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Market Insight 5 Aug
Guest opinion: How to run a profitable dealer event weekend
By creating a buzz in the showroom and offering incentives such as discounts, potential customers are more inclined to make a purchase, resulting in greater sales and greater profitability for the dealer.
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Market Insight 7 May
‘Failure to sell ‘red work’ is costing UK franchised dealers more than £450 million’
Franchised dealers are missing out on more than £450million worth of revenue by failing to sell ‘Red work’ identified during vehicle health checks, according to BTC.
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