Motor industry organisations have reacted to suggestions that dealerships and garages should be able to do more to deter motorists from driving off in a car or van that has unresolved safety-critical faults identified by vehicle technicians.
The financial watchdog at the heart of the finance mis-selling probe has hit back at Barclays’ bid to quash a key ruling.
Steve Salvin, chief executive of Milton Keynes-based tech firm Aiimi, discusses how motor retail companies can ready their data for an influx of Data Subject Access Requests (DSAR) from consumers hoping for a payout from historic car loans.
The UK financial watchdog, the FCA, has moved to allow a ‘significant’ number of firms to recommence sales of GAP insurance to car buyers, following its action to improve fair value.
AM examines fears that regulator views on Guarantee Asset Protection’s value to consumers may kill off a product once hailed for its profitability
Solutions provider The Compliance Guys has launched a test drive app to streamline customer data collection and maximise customer purchasing.
Almost one in 20 motor finance customers have been identified as vulnerable, according to new research by iVendi.
The Financial Conduct Authority is reminding motor finance firms about their requirement to maintain adequate financial resources at all times, in the light of several lenders reserving millions of pounds in case of widespread compensation demands after the review of car loan commissions.
A worker who was processing catalytic converters was left with life-changing injuries by an incident at her Essex workplace, which has now incurred a large fine.
Martin Lewis has confirmed over 1.2 million are seeking compensation for overcharged interest when funding a vehicle on PCP or HP finance between 2007 and 2021.
Any action taken on car loan discretionary commission complaints will be much swifter than that implemented for payment protection insurance (PPI) misselling last decade, according to the chief executive of the Financial Conduct Authority.
A new partnership between credit information provider CRIF and BMW Financial Services will help make the purchasing experience smoother.
AM's latest Spotlight on Finance and Insurance Report has just been published and it can be read or downloaded here.
A suspended prison sentence has been given to a South Wales vehicle technician who issued MOT pass certificates for vehicles he hadn't fully tested.
Consumer champion Martin Lewis’s free tool for consumers to probe whether they were victims of discretionary commission agreements (DCAs) has logged the filing of over half a million complaints.
AM interviews Bill Fennell, head of The Motor Ombudsman, who discusses the heighted regulatory scrutiny, the watchdog's plan to introduce artificial intelligence to manage an ever-increasing case load and the ombudsman's role in the adoption of EV technology.
Consumer champion Martin Lewis has launched a free tool for consumers to use in logging a complaint about discretionary commission agreements (DCAs) in their car loans.
The Serious Fraud Office (SFO) is prosecuting former company directors Reginald Larry-Cole and Scott Martin for fraud in relation to the nationwide car leasing scheme, Buy2Let Cars, which attracted hundreds of British savers to pay in around £88 million.
The Financial Conduct Authority has just told AM it has "no intention of banning GAP Insurance", in response to unsubstantiated reports that the product must be scrapped this year.
The Financial Conduct Authority has appointed a third-party independent expert to consult with car loans firms as the regulator progresses its review of historic discretionary commission arrangements.
