consumer code of practice
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Car Dealer News 23 Jan
CTSI opens consultation on consumer law guidance for car dealers
The Chartered Trading Standards Institute (CTSI) has opened consultation on a new set of revised and updated consumer law guidance for car dealers.
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Market Insight 19 SepMotor Ombudsman counts 13,000 inquiries at first 'sales code' anniversary
The Motor Ombudsman has seen nearly 13,000 consumer contacts in the 12 months since it launched the Stage Two Chartered Trading Standards Institute-approved Motor Industry Code of Practice for Vehicle Sales.
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Aftersales 21 DecAA Garage Guide and The Motor Ombudsman form partnership
AA Garage Guide has joined forces with the recently-launched Motor Ombudsman to drive forward the platform’s aim to promotes “quality first”.
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Car Manufacturer News 7 JulSsangYong and Infiniti adopt Motor Codes best practice
SsangYong and Infiniti UK have taken the number of car manufacturers who have signed up to Motor Codes’ CTSI-approved code of practice to 39.
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Aftersales 23 OctIndependent Garage Association code of practice achieves approval
The IGA’s Trust My Garage (TMG) Consumer Code of Practice has received final approval from The Chartered Trading Standards Institute.
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