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AA Garage Guide and The Motor Ombudsman form partnership

Lucy Burnford, AA Garage Guide

AA Garage Guide has joined forces with the recently-launched Motor Ombudsman to drive forward the platform’s aim to promotes “quality first”.

The Motor Ombudsman – formerly Motor Codes – is the first ombudsman to be focused solely on the automotive sector, and self-regulates the UK’s motor industry through its comprehensive Chartered Trading Standards Institute (CTSI)-approved Codes of Practice.

AA Garage Guide claims to be the only online search and booking platform for MOTs, servicing and repairs that prioritises quality, with 90% of visitors basing their search results on quality and 100% of the top ten most booked garages Motor Ombudsman-accredited.

The reciprocal relationship between the two organisations will see the immediate promotion of listings on the AA Garage Guide platform to the Motor Ombudsman’s accredited businesses, whilst The AA will endorse The Motor Ombudsman to its website visitors as the benchmark of industry quality.

AA Garage Guide director, Lucy Burnford, said: “The AA is already the UK’s most trusted brand, but this agreement with an important industry body such as The Motor Ombudsman provides even greater reassurance to our customers that we guide them to garages that we’re confident they can trust to take care of them and their cars.”

The AA sets strict criteria for garages wishing to join the Garage Guide platform, only working with those who offer exceptional customer care.

Of all 4/5-star garage ratings submitted to the site by customers, 78% of recipients are affiliated with The Motor Ombudsman.

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