Car brands are expected to put more focus on customer service from 2018 now that the UK’s new car market evidently passed its peak in 2016.
BMW, Mercedes-Benz and Ford have won accolades in the largest vehicle reliability survey in the UK.
German brands have taken the top three positions in the largest vehicle reliability survey in the UK involving 650,000 cars, with the BMW 3 Series taking the crown.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues