A new whitepaper report published by Capgemini has determined that an agency model for franchised car retail, vehicle subscriptions and monetised customer data are now core elements of a sustainable automotive sector.
Dealers are increasingly communicating with customers via live video according to CitNOW, which reports a 244% increase in live sessions during the latest lockdown when compared to the Autumn lockdown period.
Recent research Auto Trader Auto Trader Market Report reveals that the pandemic has accelerated the adoption of online car buying behaviour, as consumers and retailers adapt to a surge in shopping from home.
Showroom software firm Dealerweb has been bought by CitNOW in a deal which the video software experts believes will leverage innovation and help motor retailers provide "an outstanding customer experience".
Zerolight has created what it claims is “the world’s most advanced car-buying journey” to deliver UK sales of the record-breaking Lucid Air – a Tesla rival claiming the world’s longest electric vehicle (EV) range.
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