Car retailers must elevate their customer service offering as sales of premium cars surge, according to AX.
Jaguar Land Rover (JLR) is planning to buy taxi firm Addison Lee in a potential £300m deal, according to reports.
SsangYong Motors UK has appointed Ian Wilson as dealer recruitment manager to oversee the growth of the brand’s dealer network.
Peugeot has started accepting online reservations for the new 208 and e-208 EV, prior to the car going on sale in September.
Colin Hutton, fleet director at Vindis Group, on why electric vehicles (EVs) are going to shake up the fleet market over the next two years
EMaC will provide free training to motor dealers to help them maximise aftersales opportunities.
The Finance and Leasing Association (FLA) has relaunched its Specialist Automotive Finance (SAF) programme with an improved range of training options for dealership staff.
Lexus has been named as the Best Manufacturer in the Auto Express Driver Power Survey for the third consecutive year.
The Jaguar I-Pace SUV elecric vehicle (EV) has been crowned World Car of the Year and is the first model to top three separate categories in the awards.
Long lead times for new cars are causing a boom in medium-term rental, as PCH customers need vehicles to keep mobile.
The Toyota Prius hybrid has been named as the best car to own in Auto Express magazine’s 2019 Driver Power Survey.
Dealer service departments are not communicating with customers in the ways they expects, according to the latest JD Power Customer Service Index (CSI).
Sytner has expanded and refurbished two of its Lamborghini dealerships in the UK, as part of a multi-million pound investment to meet the brand’s new corporate standards.
Direct Valeting Ltd has expanded its business to serve more 550 franchised dealerships in the UK, following its acquisition of Quality Assured Valeting Ltd.
Discounts offered by dealers on diesel cars remain on par with those on petrol models despite dwindling sales, finds new analysis by What Car.