A temporary electric vehicle (EV) showroom at Gunwharf Quays in Portsmouth will aim to help local drivers make the switch to electric mobility.
Buyers across East Anglia can now drive away their next car on the same day thanks to a new handover service launched by the Holden Group.
At 84 years old, George Kill from Hampshire has owned more than 100 cars, and his lifelong devotion to motoring has now earned him special recognition from Snows Motor Group.
Reputation has launched a major upgrade to its platform, marking a shift toward AI-native infrastructure
Nearly half of women say the car-buying experience is still a boys’ club, according to a new Citroën UK study.
From September, the EU Data Act will require manufacturers to give vehicle owners control over their data, allowing them to share it with third parties, writes Marcel Wendt, CTO and founder of Digidentity.
AM caught up with Neil Addley, managing director of JudgeService, and discusses how his business can help dealerships improve their customer service.
Renault is set to take over London’s iconic Oxford Street this month, bringing French flair to the heart of the capital.
Dealerships that routinely offer test drives and follow up with buyers see a major boost in customer satisfaction, according to new research from JudgeService.
ITV has entered a retail partnership with Carwow to match ITVX’s registered users with the retail platform’s audience insights.
A new survey has revealed that half of car buyers are reconsidering using dealer-provided finance due to concerns over undisclosed commission payments.
A new Insight Report from The Motor Ombudsman has revealed that disputes related to purchasing a used car from a retailer made up 40% of all new cases opened in 2024.
Customer-facing businesses are on the frontline of both economic and regulatory change but are automotive retail dealerships tackling the challenges and finding new opportunities, asks Freeths legal expert Richard Coates.
Jaguar Land Rover (JLR) is taking automotive luxury to new heights with a £65 million investment in its bespoke paint operations, allowing clients to customise their vehicles with colours as unique and extravagant as their lifestyles.
Keyloop has agreed to be an official reseller of AI Assistant’s AI-powered email Conversation Platform.
Non-prime motor finance specialist Advantage Finance has officially launched its enhanced customer portal MyAdvantage.
An "exclusive use country retreat" is how luxury carmaker Bentley Motors is describing its new flagship customer experience centre for wealthy buyers of its supercars.
The move by the Treasury to sound out how best to deal with mass compensation claims has been welcomed as a positive step although immediate certainty is critical for car loan providers, according to motor retail tech business iVendi.
According to a new survey, 69% of consumers now consider financing directly through dealerships as their preferred option, particularly when dealers provide clear, upfront details about financing options and costs on their websites.
Convenience and proximity are key aspects for car buyers, as Carwow's head of research Sarah Blewett outlines some of the marketplace's latest findings.
AM's Spotlight on The Customer report explores what trends and habits dealers must understand to provide the right buying experience, how dealers can help private buyers overcome their barriers to EV purchase, and how tailored experiences and great value can keep used car buyers coming back.
The Motor Ombudsman’s latest quarterly report reveals a record increase in service and repair complaints from consumers, reflecting growing awareness of consumer rights and the economic pressures that are prompting many motorists to seek dispute resolution.
The Financial Ombudsman Service has revealed a significant 40% year-on-year increase in consumer complaints during the first half of 2024, with a total of 133,019 complaints lodged before July, up from 93,114 in the same period of 2023.
Jaguar Land Rover has appointed Angela Shepherd as its new sales director to drive its retail transformation.
Aston Martin is opening several new dealerships across the UK in a bid to help enhance customer engagement and provide personalised service.
