Leads are part of the lifeblood of the car retail business. Here, Chris Roberts describes some of the robust processes and best-practice that can deliver success.
New browsers that make use of artificial intelligence (AI) technology could permanently change how customers search for cars online, says iVendi.
Supercar brand Automobilii Lamborghini will mark its 60th birthday in 2023 with a schedule of events backed by the carmaker and its retailers.
A naming dispute with another firm has led website and CRM software brand Motorlease to be relaunched as MotorComplete. The business is part of Auto Platforms
New research by CitNOW Group has highlighted how video continues to have an impact on purchase decisions in vehicle sales and aftersales.
Hendy Group welcomed hundreds of car enthusiast to its first Performance Coffee Run of 2023, at Thruxton race circuit on January 15.
Mercedes-Benz UK chief executive Gary Savage has said he finds the roll-out of the brand’s direct-to-consumer agency model car retail strategy “hugely exciting” – despite agents' two-tier car retail sector concerns.
A controversial Hyundai advertising campaign which gives customers a ‘ticking-off’ over their mispronunciation of the Korean carmaker’s name has accelerated its brand awareness ahead of key rivals.
Sales of new and used cars fell by 13% in a “conflicting” January, when compared to the same month last year.
Volvo Car UK chief executive Kristian Elvefors has informed the Swedish carmaker’s dealers of a three-month postponement to its planned roll-out of agency model new car retail.
Heycar has been criticised after making 73 employees redundant as part of a global restructuring process described as being part of a “ruthless” drive to deliver improved profitability.
Increasing numbers of car buyers are ditching notions of brand loyalty in favour of shorter waiting times as the new car market’s stock shortage issues continue – with almost four fifths open to switching makes.
Arnold Clark customers have had their addresses, passports and national insurance numbers leaked on the dark web following a cyber-attack on the car retail giant over the festive period.
Kia UK has won a Platinum Trusted Service Award from Feefo in recognition of online reviews recognising the Korean car brand’s customer service excellence.
The average price of a used car advertised for sale on Auto Traders has reached a new record high after car retailers started the new year with “real momentum”, it has been claimed.
Kia UK amplified the voice of its customers and ramped-up online engagement as part of a focus on brand reputation that delivered a 14-fold increase in engagement for its retailers.
Genesis has announced it will open a new studio in Edinburgh, Scotland, highlighting the company’s continued expansion since its arrival in 2021.
Cazoo plans to close sites and axe jobs in the UK as part of a ‘Revised 2023 plan’ following its 2022 exit from used car markets on the European mainland.
A new partnership with digital solutions specialist Vehicles in Video is the first sign of a new strategy for the RAC Dealer Network.
The Advertising Standards Authority (ASA) has upheld a complaint that an ad by RM Sotheby’s encouraged dangerous driving.
Constellation Automotive’s cinch online used car retail operation has posted a £149 million pre-tax loss in annual financial results for 2021/22.
The average price of a used vehicle advertised for sale on Auto Trader rose for the 33rd consecutive month in December – reaching £18,030.
Demand from car buyers is said to be on a “downward trend” after retailers experienced declining sales leads in December.
Auto Trader will launch its largest integrated marketing campaign on Boxing Day to drive consumers in the market for new and used cars to its retailer partners.
Isuzu UK has secured a new multi-year partnership with the Scottish FA as the official commercial vehicle partner for the Men’s Scottish Cup.
