Finance & insurance - Page 2
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Third of drivers unaware they could be due compensation in commissions probe
A third (34%) of drivers are unaware they may be entitled to compensation due to historic discretionary commission arrangements (DCAs), according to a new survey by direct-to-consumer online lender Carmoola.
Customers trusted car dealers while unaware they earned finance commission, survey finds
New research reveals that 65% of car finance customers who took out loans before the ban on discretionary commission arrangements (DCAs) trusted their dealer to offer them the best deal
Executive View: Trust and transparency are the key drivers sought by the FCA and courts
Eddie Flanagan, partner at law firm Shakespeare Martineau, notes that it while a spotlight remains on the UK's motor finance market due to important legal actions it is critical for lenders to be continuously refining their data and practices.
Executive View: Gaining ground with GAP insurance
It’s a year since the FCA’s investigation into GAP insurance, casting light on the character of the motor finance industry. But GAP is back on the table and motor retailers can make strides to re-build revenue, writes Duncan McClure Fisher, CEO at Intelligent Motoring.
Executive View: Why data protection is key to the industry’s future
Since the creation of the first car in 1886, the automotive industry has had a long-standing history of adopting and embracing cutting-edge technologies, writes Chris Linnell, associate director of data privacy at Bridewell.
Finance industry braces for Supreme Court ruling on commission disclosure
The Finance and Leasing Association admits it is bracing for all possible outcomes - both good and bad – in the imminent Supreme Court’s ruling on commission disclosure which will ultimately determine a lender’s fiduciary duty and whether it will be enshrined as a permanent legal standard.
New report highlights the opportunities that mustn’t be missed
A dealership’s point of sale experience has a vital part to play in having success with warranty and insurance add-on sales. Which is why Automotive Management is delighted to publish this special report, The Business of Warranty and Add-on Insurance, sponsored by Car Care Plan.
WSG partners with Loveelectric on EV cosmetic and alloy protection
Warranty Solutions Group (WSG) has announced an exclusive partnership with EV salary sacrifice provider Loveelectric to offer comprehensive cosmetic and alloy protection as part of its optional zero risk guarantee cover.
Black Horse owner Lloyds puts aside £1.25bn awaiting car loan commissions outcome
Lloyds Banking Group, which owns Black Horse Motor Finance and Lex Autolease, has put another £700 million into its pot for potential compensation while it awaits the outcome of the car loan commission saga at the Supreme Court.
Supreme Court rejects Chancellor’s bid to intervene in finance compensation case
The Supreme Court has rejected Chancellor Rachel Reeves’ attempt to intervene in a landmark case concerning hidden commissions in car finance, dealing a blow to lenders facing a compensation bill potentially running into billions.
Executive View: The reasons why dealerships should prioritise complaint handling
Customer-facing businesses are on the frontline of both economic and regulatory change but are automotive retail dealerships tackling the challenges and finding new opportunities, asks Freeths legal expert Richard Coates.
Rising staff costs and vehicle sales woes to impact dealers in 2025, research finds
Research from Startline Motor Finance reveals that rising staff costs are the greatest concern for UK car dealers in 2025, with 40% of dealers identifying this as the factor most likely to negatively affect their business.
Car loans complaints extension announced by the Financial Conduct Authority
The Financial Conduct Authority (FCA) has announced an extension for firms to respond to complaints about motor finance agreements that do not involve discretionary commission arrangements (DCAs).