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Do car dealers need a policy on selling F&I to vulnerable customers?
The Financial Conduct Authority has conducted a study into the handling of vulnerable consumers by the finance and insurance sectors.
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'The finance sector would benefit from its own TripAdvisor - Alphera's Andy Gruber
In an exclusive interview, Alphera Financial Services’ director Andy Gruber outlines the company’s goals and his hopes for the sector: how dealer finance penetration can exceed 80% in 2016 and the benefit of a TripAdvisor for the finance providers.
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What are the FCA consumer credit rules?
The Financial Conduct Authority published its finalised rules for consumer credit companies at the end of February.
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What the FCA's new consumer credit rules mean for car dealers
The FCA takes control of consumer credit regulation on April 1 and its message to car dealers is simple: Put the customer at the heart of your business ... and prove it
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FCA changes could ban dealers selling GAP at point of sale
FCA inquiry found a lack of transparency about price and cover of add-on insurance products
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The FCA's 11 principles of business
The FCA requires consumer credit business such as car dealers to abide by 11 principles of business
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What powers does the FCA have?
The FCA has imposed heavy penalties for breaches of its rules in other business sectors
