Keyloop and Salesforce will provide the real-time sharing of customer data between the OEM, retailers and the wider supply chain, to support the “more complex” customer interactions in an agency model.
Snows Motor Group once again secured the top-place in Reputation’s annual Auto Report rankings of UK car retail groups by online reputation – with Kia the leading car manufacturer.
Tackling current automotive market challenges to nurture a loyal customer base is the key to success in a cost of living crisis, says Feefo chief customer officer Kim Burgess.
Land Rover dominated Dealer Auction’s August ranking of car brands and models offering the largest sales margin to car retailers.
Automotive Transformation Group have appointed its OEM and financier director Richard Johnston as chief revenue officer (CRO), effective immediately.
CitNOW Group has continued its growth through acquisition strategy with the acquisition of Auto Imaging.
Car subscription provider Wagonex has become the recipient of Admiral Group’s first investment from its new venture building business Admiral Pioneer.
Cox Automotive Europe has told car retailers to focus on “potential storms” ahead as they continue to balance limited vehicle supplies with faltering consumer demand.
Car retailers have been told “there can be no compromise” when it comes to the technology leveraged to ensure compliance with the Financial Conduct Authority’s (FCA) new Consumer Duty.
The UK remains the only European country to experience a decline in used car values during 2022, according to Indicata.
Premium cars defied the UK’s deepening cost-of-living crisis to dominate the Aston Barclay desirability index in early September.
Carwow has partnered with artificial intelligence (AI) platform Re:infer to help identify customers’ readiness to buy.
Mad Devs is establishing a new global technology hub in Leeds to help accelerate innovation and service its customers in the UK, Europe and Australia.
Automotive data integration specialist One Auto API has appointed former Cazoo and Cazana vehicle data expert Rupert Pontin as its new commercial director.
Uncertainty surrounding the balance of supply and demand in the automotive sector has created the most difficult period ever to forecast used car value trends, according to Cap HPI.
Engineius has is preparing to embark on its next level of growth following the appointment of Tristram Benson as its new commercial director.
Daimler Trucks has launched a new financial services business to help support Mercedes-Benz and FUSO trucks customers.
Hendy Group has become the first franchised car retailer to offer a new car subscription offering through a partnership with newly relaunched Karzoom.
Pendragon is providing its customers a new payment option with Pinewood DMS and Vyne open banking in-store and online.
The newly-appointed head of Keyloop's Alliances division Megan Harvey has a vision of automotive retail which sees 'big data' join the dots between sales, aftersales, customer relations and mobility.
Johannah Hancox and Natalie Thurman have joined Epyx as the company expands its account management capabilities.
The average price of used cars remained flat in August as stock volumes continued to dip and days to sell improved, research by eBay Motors Group has found.
A growing divide in the used car sector is seeing values decline among older vehicles in poorer condition as retailers remain ‘laser focussed’ on fast selling stock, BCA has said.
Car retailers are having to “work harder” to maintain sales as consumer demand begins to falter, Cap HPI has reported.
Keyloop has made a series of senior appointments to drive the success of a new Alliances division aiming to help accelerate digital transformation within large retail groups and car manufacturers.
