CitNOW has highlighted some of the best video content being created in the UK’s automotive retail industry with its latest Digital Spotlight Awards.
Kia’s new EV9 flagship electric SUV will allow customers to remotely purchase and install new software functions “over-the-air”.
“Natural language” online car search is now being used in more than half of instances where it is offered by dealers, new data from iVendi shows.
Car retail giant Arnold Clark is investing £23 million in electric vehicle (EV) rapid chargers in a bid to create an Arnold Clark Charge network that addresses motorists EV anxiety.
Car buying consumer “hugely overestimate” the battery degradation suffered by electric vehicles (EV), allowing themselves to be dissuaded from a purchase by its perceived range-sapping effects.
Responding to an accelerated shift in consumer habits, the retail industry is continuing in its transition to offering new sales models and truly customer-centric experiences.
Perrys has struck up a new partnership which will see Ohme become its official electric vehicle (EV) charger provider – offering customers access to cheaper tariffs from of-peak energy rates.
Aftermarket EV converter Electrogenic is partnering with Babcock International in a pilot scheme to covert in-service military Land Rovers for the UK's Ministry of Defence.
Senior car retail sector business leaders from Vertu Motors, TrustFord, AutoTrader and JudgeService feature in the speaker line-up for the National Franchised Dealers Association’s (NFDA) Driving Digital 2023 conference.
Car retailers have been told “there is no silver bullet” in the fight to avoid potentially devastating data-grabbing cyberattacks as high-profile AM100 businesses continue to recover from hits on their digital systems.
Harwoods Group’s chief transformation officer Archie Harwood has told AM that the business is starting to reap the rewards of a tech revolution after taking decisive action to “take charge” of its car retail destiny.
Ex-Lookers chief executive Andy Bruce and former chief operating officer Nigel McMinn have joined the board at car handover technology firm AutoBuzz after investing in the customer-focussed start-up.
New browsers that make use of artificial intelligence (AI) technology could permanently change how customers search for cars online, says iVendi.
Motorway has asserted that it has “significant funding reserves” to drive further growth after more than doubling its used car sales revenues to £1.7 billion in 2022.
Arnold Clark customers have had their addresses, passports and national insurance numbers leaked on the dark web following a cyber-attack on the car retail giant over the festive period.
Volkswagen Group UK is part of a vehicle-to-everything (V2X) bidirectional charging trial aiming to boost the affordability of electric vehicles (EV).
Kia customers will be able to collect credit for free EV charging by stopping at UK retailers through a new partnership with &Charge rewards programme.
A new partnership with digital solutions specialist Vehicles in Video is the first sign of a new strategy for the RAC Dealer Network.
Harwoods Group has appointed former Volvo Car UK managing director Jon Wakefield as chief executive as it prepares for a 2023 transformation that will “revolutionise the automotive industry”.
Arnold Clark’s recovery from a Christmas cyber attack has been described as a “mammoth task” after the car retail giant was forced to axe internet access to protect its customer data.
Yeovil-based independent workshop TR Autos has recorded a six figure growth in sales since investment in modernising its business management.
Stellantis has launched the Fiat Metaverse Store in a bid to recreate a car showroom experience via an “immersive” online car buying experience.
Waylands Automotive has rolled out an automated communication platform that will help keep customers informed across its Volvo, Kia and MG dealerships.
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
Car retailers in the UK are missing out on £166 million in aftersales revenue due to a failure to tap into manufacturers’ vehicle safety recalls, research conducted by Auto Data Solutions has found.
