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PSA Group offers 8yr/150,000-mile roadside assistance plan for EVs

Citroën C5 Aircross Plug-in Hybrid (PHEV)

The PSA Group has extended the roadside assistance plan available for its electrified vehicles to bring it in-line with its 100,000-mile, eight-year battery warranty.

Vehicles including the new Peugeot e-208 electric vehicle (EV) and 3008 SUV Hybrid, the new Vauxhall Corsa-e EV, Grandland X Hybrid and Hybrid4, new DS 3 Crossback E-Tense and the new Citroën C5 Aircross Hybrid are all eligible for the service.

The OEM said that the bnewly-extended roadside assistance plan would “provide added peace of mind for the growing number of customers making the switch to electric powertrain technology” as it set-out to offer all Groupe PSA cars and LCVs with an electrified variant by 2025.

Richard Dyson, Groupe PSA parts and service director UK, said: “Electric and plug-in hybrid vehicles represent the fastest growing vehicle segment in the UK.

“With more buyers looking to make the switch, we hope this initiative will give first-time electric car buyers the peace of mind they’re looking for.”

PSA’s network of franchised car retailers should benefit from added customer retention as a result of the move to lengthen the roadside assistance offering in-line with the battery warranty.

For vehicles sold within the cover period, subsequent owners will be able to take advantage of the roadside assistance cover, ensuring the return of any home or roadside break-down to the nearest official repairer.

Onward travel for up to seven passengers, to their final destination in the UK, will be provided under the plan.

It also covers running out of fuel or charge, where EV owners will either be given a short charge at the roadside, or will be recovered to the nearest suitable charge point.

Last year Toyota announced that it would extend the battery warranty for its hybrid and electric vehicles to 10 years or 150,000 miles, an increase from eight years or 100,000 miles.

The change was applied to all 2020 hybrid, plug-in hybrid, and fuel-cell vehicles.

As reported by AM earlier this month, Toyota finished top of the National Franchised Dealers Association’s (NFDA) latest EV Dealer Attitude Survey.

Despite not having a pure electric vehicle (EV) in its range, franchisees of the Japanese carmaker showed their appreciation for its full line-up of hybrids by scoring it at an average of 8.66-out-of-10 across all questions.

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