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Volkswagen Van Centres streamline interaction with fleets

Volkswagen Commercial Vehicles has launched National Central Billing, a central billing system designed to help customers manage their fleet operations through a single central account.

Developed in partnership with Volkswagen Financial Services, the new National Central Billing system enables customers and fleet managers to interact directly with nationwide Volkswagen Van Centres through a single account hosted by 1Link.

The company says fleet operators will now be able to benefit from easier bill payments and clear, consistent national pricing, helping to manage wider fleet operations across the country more efficiently.

Volkswagen Van Centres will be able to share work requests through the system which can then be easily approved by fleet operators. It eliminates the need for multiple accounts and their accompanying credit limits and payment terms, previously required from a fleet customer.

It also provides a platform which enables customers to authorise itemised work and create bookings from the comfort of their own office.

“On the back of feedback from our customers, we’ve launched this simple-to-use and effective central billing system. I’m confident that National Central Billing will help fleet operators across the country by reducing the burden of administration, saving time and potentially saving money.

“It provides fleets with the right tools to monitor their operational and financial activities through a single platform,” said Geoff Hurst, service and parts programme manager at Volkswagen Commercial Vehicles

National Central Billing is an all-inclusive system and can be used to set service reminders, track documents and even create reports, significantly reducing downtime.

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