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The AM 2021 Outlook Survey: new year, new car retail challenges

AM 2021 Outlook Survey

As car retailers dust themselves down after the rigours of an unpredictable 2020 AM has compiled a three-minute survey to learn of the sectors’ hopes, fears, challenges and opportunities in 2021.

After adapting to the various impact of COVID-19, stringent new EU emissions regulations and mounting uncertainty about the shape of Britain’s exit from the EU, the UK’s car retail sector must step-up once more to deliver another successful 12 months in one of the nation’s most rapidly-evolving sectors.

Businesses re-shaped in leaner, more efficient and digital-savvy form for a new era of automotive retail must now continue to drive sales in a more socially-distanced manner while stepping-up to the demands of new FCA finance regulations, ongoing COVID uncertainty and a continued push towards EVs.

Please share your thoughts about the year ahead in our short ‘2021 Outlook Survey’, and help AM kick-off the New Year with insight that could both inform and guide the road ahead for fellow retailers, below:

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The latest AM industry special issue

There has never been such desire for management information, for on-the-spot monitoring, for streamlining and automation, as there is now.

With this in mind, AM asked suppliers of some of the critical technologies dealers can use in their businesses, whether at the front end or in back-of-house functions, to share their latest developments and technologies for the AM Dealer Technology Guide.


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