survey
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Used Cars 20 SepUK home to Europe’s ‘most trusted’ car retailers
The UK ‘s car retailers are Europe’s ‘most trusted’ according to a survey which concluded the situation could leave car buyers “more vulnerable to scams”.
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Latest News 13 SepCharging an EV more expensive than filling up with petrol, research finds
The cost of charging an electric car at motorway services can be up to 28% higher than filling up with petrol, research by What Car? has found.
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Market Insight 22 AugSupply chain issues inflicting ‘reputational damage’ on car dealers
Supply chain issues causing delays for new car deliveries are causing greater reputational damage to franchised car retailers than their manufacturer partners, a car buyer survey has revealed.
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Market Insight 2 AugA third of UK car buyers avoid models over five-years old
Image-conscious Brits don’t want to be seen driving a car that’s more than five years old, according to a new survey.
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Market Insight 1 AugMajority of car buyers from showrooms over 55, research finds
Most car owners (55%) still buy their car from a showroom, increasing to 64% of over 55s, compared to 38% of under 34s, research by InsuretheGap.com has found.
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Market Insight 29 JulOne-in-three motorists plan to sell vehicle due to ULEZ expansion
One-in-three (36%) Londoners plan to sell their vehicle in the next six months due to the proposed ULEZ extension alongside the rising cost of living.
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Market Insight 28 Jul
Rising fuel prices cause 38% of drivers to consider an EV
Recent increases in fuel prices have caused 37.94% of drivers previously not in the market for an electric car to consider one as their next vehicle.
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Latest News 27 JulHonda's franchised car dealers top Driver Power customer satisfaction rankings
Honda UK’s franchised car dealers topped the Auto Express Driver Power Survey’s rankings for customer satisfaction survey.
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Supplier News 25 JulImportance of customer service closes gap with online car buying enquiries
The importance of good customer service is growing following a reliance on online car buying enquiries during the COVID-19 pandemic, according to JudgeService.
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Market Insight 22 Jul
Four-in-10 new car buyers put off by supply chain delays
Car buyers are deciding to withdraw from the market rather than wait for new vehicles to become available, according to new research by Close Brothers.
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Market Insight 13 JulCost of driving tops list of customer concerns, says dealers
The cost of cars is the top-priority for car-buyers as the cost-of-living crisis bites, according to Close Brothers Motor Finance’s Dealer Satisfaction Survey.
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Manufacturer 7 JulSuzuki is top-ranking automotive brand for customer satisfaction
Suzuki GB has been ranked as the top automotive brand for customer satisfaction in the Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).
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Used Cars 6 JulDealers respond to cost-of-living crisis by changing stock, Startline finds
Startline’s Used Car Tracker has revealed that 63% of dealers have changed the types of cars they are stocking in response to the cost-of-living crisis.
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Market Insight 6 JulConsumer awareness hurdle faces emerging EV brands Fisker, NIO and Lynk & Co
Consumer awareness has emerged as a key hurdle for emerging electric vehicle (EV) brands including Fisker, NIO, and Lynk & Co ahead of their UK market launches, according to new What Car? research.
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Latest News 4 JulOver a third of motorists could abandon their cars in fuel costs increase
Over a third of motorists plan to abandon their cars in favour of public transport if fuel prices continue to rise above their current average of over £100 for a tank of petrol.
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Market Insight 27 Apr
A quarter of car buyers more likely to buy British, research finds
A quarter of in-market car buyers say they are more likely to buy from British brands or choose cars manufactured in Britain to support the automotive sector.
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Manufacturer 8 AprVolkswagen named the best automotive brand in YouGov survey
Volkswagen has been recognised as the UK’s best automotive brand in YouGov’s Automotive & Mobility Ranking 2022.
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Retailing 17 JanAM survey reveals car retail sector uncertainty about 2022 prospects
Dealer attitudes suggest a level of uncertainty about a 2022 car retail market increasingly defined by vehicle availability, the transition to electric vehicles (EV) and moves from manufacturers towards an agency franchise model.
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Market Insight 5 JanOver half of car buyers would prefer agency retail model, What Car? finds
The promise of standardised pricing and an end to showroom haggling mean that 55% of car buyers would prefer an agency model in the automotive retail sector, according to What Car? research.
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Latest News 16 DecMore than 60% of people ‘not interested’ in shared mobility
A YouGov mobility survey of 2,400 people has found that 63% of people are ‘not interested’ in taking advantage of shared mobility schemes such are ride hailing or car sharing services.
