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Dealerweb appoints 10 in technical team expansion

Martin Hill, chief executive, Dealerweb

Dealerweb has appointed 10 new members of staff to bolster its technical development and account management teams.

A junior developer, three software developers, and a new head of technology join an expanded technical team which will aim to accelerate the release of a new range of new products in the coming months.

DEalerweb said in a statement that it will also enable the company to support a UK dealer customer base that has “expanded by 22% in the last 12 months”.  

Alongside the technical appointments, it has created new account management and customer support roles to meet this growth.

Three new account managers are each individually responsible for Dealerweb’s two key products, React and Showroom, as well as ongoing customer training. Customer support analysts have also been recruited.

The final element to Dealerweb’s growth will ensure the company achieves the ISO 27001 information security management standard, to ensure full compliance with the European Union’s new General Data Protection Regulation (GDPR), which comes into force in the UK from May 25 2018.

Dealerweb’s managing director, Martin Hill (pictured), said: “By expanding our team in this way, we are broadening our technical resource and responding to changing customer behaviour, as buyers increasingly take the car buying journey online.

“Our strengthened team will be able to develop our existing systems in line with the changing needs of modern dealers, and develop new software to enable dealers to manage all sales opportunities more effectively in future.

“Furthermore, we will be able to spend more time in contact with our customers, to ensure that we are meeting their expectations of what a best-in-breed enquiry management system should offer.

“Looking ahead, these new roles will also enable us to comply fully with the EU’s new data protection laws. GDPR has far-reaching implications for dealers across Europe, and the UK government has confirmed that ‘Brexit; will not affect the commencement of the GDPR here in any way. The new regulation is less than a year away, and ISO 27001 is a key element in our push for full compliance, giving customers greater confidence in our products.”

 

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