Showroom software firm Dealerweb has been bought by CitNOW in a deal which the video software experts believes will leverage innovation and help motor retailers provide "an outstanding customer experience".
As we entered lockdown back in March, many dealers would have feared the worst for 2020 but a strong bounce back in both new and used sales through the summer will have gone some way to mitigating the impact of the pandemic.
Conversion rates are expected to rise as dealerships face strict limits on the number of sales appointments they can handle in a day when showrooms start to reopen from June 1 following the easing of the Coronavirus lockdown.
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