Dealers are being urged to improve their workshop productivity as new car registrations begin to fall.
Dangerous winter driving conditions doubled the amount of collisions in December, forcing Brits to purchase a new car.
Serious duty of care concerns have been sparked by statistics which revealed that the average UK dealership failed to replace 71% of severely worn tyres in November, autoVHC has claimed.
The Warranty Group has claimed that its “first of its kind” hybrid warranty-service plan has gained interest from businesses both inside and outside the automotive sector.
Epyx has announced the release of a new reporting platform designed to give aftersales departments an enhanced insight into their business.
Mini owners will be able to benefit from a range of bespoke features for their cars as the brand takes advantage of 3D printing and laser lettering technology to widen their accessory options.
Contactability is key to customer retention but the motor industry is falling short of customer expectations, according to a recent poll of 2,000 consumers.
A buyer has been found for Bristol vehicle repair firm WBC Automotive (WBC), securing 41 jobs.
Volvo has opened a new £6 million training and development centre in Daventry to help support its ambitions to become a leading premium brand competitor in the UK.
For the third consecutive year, the Ford Focus (04-08) was the most serviced car in the UK, Autodata reveals.
Suzuki GB rewarded the cream of its dealer network crop when it headed to sunnier climes on the Canary Island of Tenerife for its annual awards event.
The H.R. Owen Ferrari Service Centre in London is celebrating being officially recognised by the Italian brand as one of nine authorised UK Classiche workshops.
MG Motor UK has pledged to further grow and invest in aftersales care following part sales increasing by 62% year-on-year.
Suzuki GB has hosted a ceremony at Rockingham Motor Speedway for 25 graduates from its Advanced Apprenticeship Programme (AAP).
Volkswagen Commercial Vehicles is getting into the festive spirit with a big Christmas giveaway, the chance to win a free service.
Former Kwik Fit and ATS Euromaster director Mike Wise has been appointed group sales director at vGroup International, which includes car accessory businessses.
Young girls are being discouraged from a career as an automotive technician according the industry’s perception of being a male-dominated environment, a ClickMechanic survey has found.
The Institute of the Motor Industry is preparing for a meeting with the Minister of State at the Department for Transport to discuss the implementation of a Licence to Practice for technicians working on high-voltage AFVs.
Servicing Stop has launched a new app that aims to heighten transparency during the servicing and delivery process.
Sebastiano Fedrigo, FCA service, parts and customer care director, on how urgency drives the best results and why he is still amazed by Spotify.
