IVendi has invested more than £3m in a tracking tool, “event store” which will provide a full audit and log of consumer actions online.
The full line-up of speakers at April’s DigiTech tackling the digital and technological challenges facing automotive retailers, has been confirmed.
Hyundai has appointed insight agency Kantar TNS and customer experience management software specialist Medallia to boost its customer experience programme.
Suzuki has ended its successful marketing partnership with Saturday Night Takeaway hosts Ant McPartlin and Declan Donnelly.
BCA has welcomed the dismissal of a £21.5 million claim brought against BCA Trading Limited by the founder of Tradeouts Limited.
Andrew Heywood of Modix UK will tell AM DigiTech delegates that digital retailing will become engrained in the car buying process
Buyacar has highlighted car dealers’ “dash to pre-register cars” by identifying the top 18-plate used car bargains for potential customers – just weeks after the March plate-change got underway.
BCA has announced the trial of a new mobile buyer app following feedback from its customer base, so customers “never miss an opportunity”.
Ford will sell cars in the Next store at Manchester’s Arndale shopping Centre after becoming the latest partner of Rockar’s omni-channel car retailing platform.
CitNOW has revealed new categories and sponsors for its 2018 Video Awards, celebrating the best use of video technology in the industry.
Cap HPI has struck-up a new partnership with online classifieds specialist Shpock after the business established its own online automotive marketplace.
GForces’ partnership with Gubagoo has seen 50 retailers sign up to a new customer communications solution, having only launched in December last year.
The AA has bought the used car classifieds website VCARS, four years since they formed a partnership which led to the AA Cars brand.
MotoNovo Finance has celebrated a 94.5-out-of-100 rating average from almost 290,000 car buyers who have rated its funding product.
Hyundai’s dealerships have been assured they still have a major role to play in the future of the brand after it unveiled plans for further digitalisation of both the new car selling process and aftersales.
A CarShop survey aiming to deliver insight into the attitudes of women to the car buying process has found that many are at ease with entering a showroom, but do not like to engage in negotiations.
New epyx managing director Aditya Varadpande has said that he will “build on the company’s achievements” to drive growth for the motor industry e-commerce specialist.
AutosOnShow is accelerating its expansion plans with the appointment of Jonathan Higham as its new managing director and Jason Jeggo as head of sales.
Used car sales grew 5.2% in February, says enquiryMAX Car dealers increased their used car sales by 5.4% during February as new sales faltered, enquiryMAX has found. Analysis of data from over 700 dealers showed new sales dropped by 14.5% during the month, despite a 30% jump in the number of sales leads delivered via manufacturers and a nominal 1% increase in enquiries via the web. The number of leads generated from the service department dropped by 1%, meanwhile. David Boyce, managing director of enquiryMAX, said: “Our latest analysis shows that 2018 is set to be the year of the used car. “Dealers with strong used car operations are maintaining sales momentum in a traditionally profitable area of business. “Cross-selling from the service department to sales is a low cost and efficient route to generating business, and this should be a focus for every dealer.” PCP penetration continued to grow with an increase from 65.8% in February 2017 to 69.5% in February 2018, according to enquiryMAX’s data. The number of sales completed on the first day showed a marginal decline of 1% and the average price of a part exchange increased from £7,727 to £8,659.
Vee24’s online customer service has been extended to cater to late night car browsers on Halliwell Jones' website.