Neil Smith of Imperial Cars outlines how the group is selecting stock intelligently.
Neil Smith of Imperial Cars believes any dealer must prove they're honest and trustworthy through online, aftersales and customer care.
Imperial Cars operations director Neil Smith discusses the challenge of becoming more transparent with customers' trade-in cars.
It’s hardly brand new information that the automotive retail sector is experiencing a widespread shortfall of skills.
Franchised car dealerships failed to make the grade in The Sunday Times Grant Thornton Top Track 250 league table as it ranked Britain’s private mid-market growth firms by latest sales.
CarGurus' annual Top Rated Dealer accolade has been awarded to 50% more car retailers in 2018, highlighting the "great job dealerships are doing".
Imperial Cars' Neil Smith outlines tactics to get the most from Facebook
Imperial Cars operations director Neil Smith outlines the power of Google Adwords
Imperial Cars has set ambitious target of reaching 20 used car retail sites by the end of 2019 after growing from six to 11 sites in three years as it takes advantage of property movements in the franchise dealer networks.
Imperial Cars operations director Neil Smith considers why all dealers should commit to raising the bar in customers' website experience.
Neil Smith, operations director, Imperial Cars, outlines why he believes investment in automated processes, technology and people will improve used car profits
Imperial Car Supermarkets has signed a remarketing deal to dispose of part-ex cars exclusively through BCA auctions for the next two years.
Imperial Car Supermarkets director Neil Smith shared some digital horror stories with delegates at the AM Digital Marketing Conference.
AM's digital marketing conference returns in February next year with a revised format including a wider range of masterclasses and more dealer speakers on the main stage.
Imperial Car Supermarkets has grown the business to six sites with the opening of a new showroom on Staines Road in Chertsey.
Vertu Motors, Renault Retail Group and Pentagon Motor Holdings represented the franchised retail sector among the winners at the eighth annual Auto Trader Click Awards.
Technology can be a driver of change for car dealers, according to research which found 60% think advancements such as augmented reality will boost business.
Imperial Car Supermarkets explains how it plans to meet its ambitious growth plans and why it thinks its first online sale is around the corner.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues