JudgeService
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Latest News 29 AprNFDA Driving Digital: Arnold Clark, Pendragon and Auto Trader leaders in speaker line-up
Arnold Clark chief executive Eddie Hawthorne, Pendragon chief marketing officer Kim Costello and Auto Trader’s chief operations officer Catherine Faiers are among the headline speakers at this year’s Driving Digital conference.
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Digital Marketing 21 AprFake customer reviews could risk fines up to 10% of turnover under new laws
Fake reviews could be made illegal under new rules handed to the Competition and Markets Authority (CMA) by the UK Government.
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Market Insight 23 FebDealers that offer add-ons more likely to be recommended
Car buyers are more likely to recommend dealers that offer add-ons than those that do not, according to a new study by JudgeService.
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Market Insight 24 Jan
Dealers with higher satisfaction scores have faster stock turn, finds JudgeService
Dealers with a higher proportion of ‘satisfied’ customers are selling cars more quickly.
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Car Dealer News 7 DecOne-third of car buyers prefer visiting local dealerships
In-market car buyers are increasingly likely to choose dealers because they are local, according to Judgservice.
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Digital Marketing 14 Sep
Dealers urged to review digital marketing's geographic reach
JudgeService is urging dealers to increase their digital marketing reach to attract the increasing number of car buyers prepared to travel further to visit showrooms.
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Market Insight 9 AugJust 10% of car buyers want wholly-online retail experience
Just 10% of UK car buyers plan to embrace a wholly online car retail experience facilitated by click and collect or click and delivery, JudgeService survey data has revealed.
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Supplier News 26 JulUsed car buyers taking longer to find ‘best price’
Used car buyers are taking longer to research their next vehicle and searching more automotive websites as they focus on achieving the ‘best price’ possible, survey data shows.
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Market Insight 12 JulRising vehicle usage to set car retailers’ aftersales demand soaring
UK-based holidays, the return of the workplace commute and a continued aversion to public transport due to COVID-19 risks should see car retailers benefit from a continued aftersales boom.
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Car Dealer News 22 JunDealers risk losing referrals from online customers, warns JudgeService
Dealers risk losing out on referrals from new customers who have discovered them online, according to consumer behaviour research from JudgeService.
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Supplier News 1 AprMarket insights at AM Motor Retail Review on April 6. Register now
Register for an April 6 AM Motor Retail Review with Neil Addley of JudgeService, Ben Archer of Arbury Motor Group, Daksh Gupta of Marshall Motor Group and Philip Nothard of Cox Automotive
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Market Insight 3 Aug
Car buyers turn to local dealers after COVID-19 lockdown
The number of car buyers visiting dealerships that are less than five miles from their home has risen by 65% since the Coronavirus pandemic lockdown started.
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Opinion 4 MayMeasured removal of furlough essential for COVID-19 lockdown recovery, opinion
It would be more than premature to talk about a “return to normal”.
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Supplier News 23 Mar
Car retail suppliers cut fees to offer coronavirus business support
The AA, eBay Motor Group and JudgeService are among the latest suppliers to cut fees and offer free services in a bid to help the car retail sector through the COVID-19 coronavirus outbreak.
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People News 18 Mar‘Key appointments' made at JudgeService
Customer insight firm JudgeService has expanded its team with the appointment of a new Personal Home Page (PHP) developer and data support administrator.
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Market Insight 23 Aug
Car buyers’ dealership management meetings ‘key to a sale’
Car buyers are two-and-a-half times as likely to purchase a car of they have been introduced to a car dealerships manager during their visit to a showroom, JudgeService has revealed.
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Digital Marketing 25 FebDealers urged to invest in digital as online sales surge
JudgeService has encouraged dealers to invest in their online platforms, as new research reveals 50.54% of sales for car dealerships come through online referrals.
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Latest News 29 Jan Advertisement featureAdvertising feature - Raving Fans Buy Cars Quicker
Advertisement feature from JudgeService Raving fans buy cars faster
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Market Insight 9 NovInfiniti customers travel furthest to buy a car, JudgeService reveals
New research has shown that Infiniti has come out top in a survey assessing how far customers will travel to buy a car, while Jeep Ford and Fiat came lowest.
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Supplier News 8 Aug
JudgeService launches 'real-time' Micro Reviews
JudgeService has launched Micro Reviews, a new real-time review product allowing car buyers to post online feedback about their customer experience in franchised dealerships.
