Car buyers are two-and-a-half times as likely to purchase a car of they have been introduced to a car dealerships manager during their visit to a showroom, JudgeService has revealed.
JudgeService has encouraged dealers to invest in their online platforms, as new research reveals 50.54% of sales for car dealerships come through online referrals.
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New research has shown that Infiniti has come out top in a survey assessing how far customers will travel to buy a car, while Jeep Ford and Fiat came lowest.
JudgeService has launched Micro Reviews, a new real-time review product allowing car buyers to post online feedback about their customer experience in franchised dealerships.
Businesses with strong star-ratings, raving reviews and robust online visibility have profited and reduced their marketing costs, grow their prospects and establish a more powerful marketing strategy.
GForces will aim to help retailers improve their service through transparent customer feedback with the help of a new partnership with review platform JudgeService.
Customer review company JudgeService will reveal what it takes to create a loyal customer who also acts as an advocate to your business.
JudgeService has launched a new car dealer app which allows sales teams to post images and reviews of customer handover in moments.
Dealers have long been reliant on word of mouth and brand loyalty for sales, and the customer buying experience is a big part of this.
JudgeService is set to double its workforce again to meet growing demand – recruiting a further 30 customer contact specialists.
JudgeService has announced a major partnership with Auto Trader to offer independent dealer reviews.
Online reviews give your business the opportunity to promote its areas of excellence and to fix any areas where customers find it lacking.
JudgeService is expanding its workforce and has moved to new premises as the company publishes its landmark 500,000th review.
JudgeService has moved to larger premises and launched a recruitment drive to support the company’s rapid growth following a record year for the UK motor industry.
Dealer web-sites are key to a customer’s decision to visit a forecourt, with one-in-five crediting an impressive online offering as a determining factor.
JudgeService Research has launched a new survey dealers can use to understand customer loyalty and pinpoint a customer’s preferences.
Car dealer review provider JudgeService has expanded its product range and doubled its staff as it publishes its 300,000th review.
Without doubt, the recent Competition and Markets Authority investigation into businesses that may be paying for endorsements in blogs and other online articles is important.
The RAC’s findings that more than a third of consumers would not return to the dealer it bought a used car from has been judged “misleading”.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues