reviews
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Digital Marketing 20 JanKia’s reputation focus delivered 14-fold uplift customer engagement for dealers
Kia UK amplified the voice of its customers and ramped-up online engagement as part of a focus on brand reputation that delivered a 14-fold increase in engagement for its retailers.
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First Drive 12 OctLaunch review: Nissan targets premium customers with Ariya EV
Nissan has launched its most premium model yet with a clear desire to capitalise on the surging interest in electric vehicles (EVs).
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Supplier News 26 SepSnows Motor Group retains strongest online Reputation score among UK car dealers
Snows Motor Group once again secured the top-place in Reputation’s annual Auto Report rankings of UK car retail groups by online reputation – with Kia the leading car manufacturer.
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Opinion 26 SepCar dealers have to drive customer experience during supply squeeze, opinion
Tackling current automotive market challenges to nurture a loyal customer base is the key to success in a cost of living crisis, says Feefo chief customer officer Kim Burgess.
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Digital Marketing 21 Apr
Fake customer reviews could risk fines up to 10% of turnover under new laws
Fake reviews could be made illegal under new rules handed to the Competition and Markets Authority (CMA) by the UK Government.
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Market Insight 24 JanDealers with higher satisfaction scores have faster stock turn, finds JudgeService
Dealers with a higher proportion of ‘satisfied’ customers are selling cars more quickly.
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Long Term 19 OctCupra Formentor's electric boost brightens family break
A significant discovery this month is that our long-term test Cupra Formentor encourages me to shun motorways.
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Digital Marketing 18 OctSnows Motor Group tops online Reputation rankings alongside Hyundai
Snows Motor Group emerged from Reputation’s 2021 Auto Report to secure top place in the rankings of UK car retailers by online reputation – with Hyundai the leading car manufacturer.
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Latest News 15 OctAM webinar: ‘Reputation can be the difference between success and failure’
Reputation is proving “the difference between success and failure” for car retailers navigating a period rocked by vehicle supply shortages in a market buoyed by strong consumer demand.
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Long Term 13 AugVolvo XC60 plug-in hybrid is a Usain Bolt of SUVs
AM editor Tim Rose's long-term review of the Volvo XC60 T8 plug-in hybrid electric vehicle finds that competition is fierce in the premium SUV PHEV segment however speed and grace are in the Volvo's favour.
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Road Tests 11 Jun
Long-term car review: Volvo VC60 T8 R-Design Pro
Lockdown forces AM editor Tim Rose to truly appreciate the Bowers & Wilkins audio system in the Volvo XC60 T8 plug-in hybrid
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Latest News 13 MayAM wins Automotive Business Publication of the Year award
AM magazine has claimed the Automotive Business Publication of the Year title as the Newspress Awards 2020.
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Long Term 30 AprLong-term car review: Safety and style on Volvo XC60 T8 R-Design Pro
Our Volvo XC60 R-Design Pro plug-in hybrid has more than 60 items of specification as standard, before the option packs are added, as pointed out in April.
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Long Term 30 AprLong-term car review: Nissan X-Trail Tekna 4WD
For some weeks now – and for the foreseeable future – the AM team has been working at home and our Nissan X-Trail has mainly been sitting idle on the drive.
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Manufacturer 29 AprLaunch report: Kia Soul EV will get you noticed
There’s a raft of equipment on the new Soul EV Kia's including as standard to help justify its £34,295 price tag after taking in the £3,000 plug-in car grant.
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Manufacturer 28 AprLaunch report: Hyundai i10
The city car often feels like an endangered species after years of SUV adoption led to the emergence of increasing competition from compact crossovers.
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Supplier News 4 MarCarGurus Top Rated UK car dealer ranks double in 2020
CarGurus’ annual ranking of its top-rated car retailers has doubled in size during 2020 as over 15% of operators represented on the platform attracted an average review rating of 4.5-stars or above.
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Supplier News 8 AugJudgeService launches 'real-time' Micro Reviews
JudgeService has launched Micro Reviews, a new real-time review product allowing car buyers to post online feedback about their customer experience in franchised dealerships.
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Supplier News 21 FebMotors.co.uk integrates Trustpilot reviews into website
Motors.co.uk has partnered with Trustpilot to integrate user-generated reviews into its platform.
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Digital Marketing 7 DecDirect sales biggest threat to dealers and Auto Trader, says Trevor Mather
Direct car sales are the biggest threat to Auto Trader but Brexit could prompt a two year business boom for the UK, according to chief executive Trevor Mather.
