Kia UK has won a Platinum Trusted Service Award from Feefo in recognition of online reviews recognising the Korean car brand’s customer service excellence.
The average price of a used car advertised for sale on Auto Traders has reached a new record high after car retailers started the new year with “real momentum”, it has been claimed.
Kia UK amplified the voice of its customers and ramped-up online engagement as part of a focus on brand reputation that delivered a 14-fold increase in engagement for its retailers.
Genesis has announced it will open a new studio in Edinburgh, Scotland, highlighting the company’s continued expansion since its arrival in 2021.
Cazoo plans to close sites and axe jobs in the UK as part of a ‘Revised 2023 plan’ following its 2022 exit from used car markets on the European mainland.
A new partnership with digital solutions specialist Vehicles in Video is the first sign of a new strategy for the RAC Dealer Network.
The Advertising Standards Authority (ASA) has upheld a complaint that an ad by RM Sotheby’s encouraged dangerous driving.
Constellation Automotive’s cinch online used car retail operation has posted a £149 million pre-tax loss in annual financial results for 2021/22.
The average price of a used vehicle advertised for sale on Auto Trader rose for the 33rd consecutive month in December – reaching £18,030.
Demand from car buyers is said to be on a “downward trend” after retailers experienced declining sales leads in December.
Auto Trader will launch its largest integrated marketing campaign on Boxing Day to drive consumers in the market for new and used cars to its retailer partners.
Isuzu UK has secured a new multi-year partnership with the Scottish FA as the official commercial vehicle partner for the Men’s Scottish Cup.
Stellantis has launched the Fiat Metaverse Store in a bid to recreate a car showroom experience via an “immersive” online car buying experience.
Auto Trader expects used car values to rise in early 2023 after remaining flat in the traditionally weak festive trading period.
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
Auto Trader has raised concerns that the electric vehicle (EV) market is faltering after the cost-of-living crisis sparked the first post-pandemic decline in demand for zero-emission transport.
Car retailers in the UK are missing out on £166 million in aftersales revenue due to a failure to tap into manufacturers’ vehicle safety recalls, research conducted by Auto Data Solutions has found.
One-in-10 British drivers (10%) have been a victim of fraud when buying a car, research by Close Brothers Motor Finance has shown.
Over half (50.8%) of car buyers in the market are looking to place an order or buy a vehicle before the end of 2022, research by What Car? has found.
Armed forces and public sector workers will benefit from a £500 contribution to their next used car as part of a limited-time offer from heycar.
Used car retailers were urged to be aware of the “risks around affordability” as motorists seek out older, more affordable cars to mitigate against the continued rise in values.
Motorway has appointed former Sky TV and Now TV marketing expert Rachael Halliday into the newly-created role of brand marketing director.
Used car values declined 0.4% month-on-month but remained 45% ahead of pre-pandemic “norm” during November, according to the latest data from Auto Trader.
A WeBuyAnyCar complaint to the Advertising Standards Authority (ASA) has resulted in a ban on Motorway TV and radio adverts which claimed it could offer motorists “up to £1,000 more” for their used car.
Luxury and supercar retail group HR Owen claims to have introduced new technology which streamlines its online customer journey to make it “more geared towards their curiosities and desires than ever before.”
