Sales of new petrol and diesel cars and vans will stop in the UK from 2030, as part of the Government’s “green industrial revolution”.

In the latest of the regular ‘Eight questions to…’ Q&A series AM magazine chats to Chris Marsh, group parts manager at Mercedes-Benz truck and van dealer Rygor Commercials.

When Snows Motor Group completed a restructure of its leadership team at the turn of the year its new leaders had no idea they would soon be called upon to fast-track a transformation of the business.

Drayton Motors Boston's light vehicle technician apprentice Deakin Petts says his desire to learn is what drives him to succeed.

Success of this family business owes much to its dedication to having the right people, says Holden Group chief executive Tim Holden

Eight questions to… Alex Hodgson, group social media manager, Stoneacre

Inspired by NADA dealer visits, this family-run Northern Ireland group uses the latest technology to deliver US levels of customer service at its new multi-brand site.

Eight questions to… Nic Brayley, operations manager, Devonshire Motors

Julie Sidgwick, of Lookers Ford Middlesbrough, on why building trust is vital for happy customers

Waylands Automotive chief executive John O’Hanlon believes sealers need to put people and culture before process to make car buying fun, enjoyable and memorable

Scott Walker, Sales training manager, Swansway on current and future sales training in motor retail

Recent profitability falls will not deter Eden Motor Group chief executive Graeme Potts from his belief in leadership, loyalty and strong working relationships

Stoneacre group social media manager Charlotte Stevens says getting individual dealerships’ staff on board was key to her group’s success on Facebook

MD Martyn Webb explains why LSH Auto UK's motor retail vision is a customer-centric, no-pressure environment in sites that share space with other businesses

Beryl Carney, JCT600’s head of commercial vehicles, believes the key to good performance is teamwork, communication and empowered employees

The ability of used car sales to resist economic turmoil is key to their profit-boosting qualities, says Sinclair Group MD Andy Sinclair

Colin Hutton, fleet director at Vindis Group, on why electric vehicles (EVs) are going to shake up the fleet market over the next two years

Batchelors Motor Group MD Tony Denton says narrowing franchise partners and an agile approach to pay models, online sales and business premises have paid off

Leon Caruso, of Vertu Motors’ multi-franchise division, on how Brexit, WLTP and EVs can be opportunities for growth

MD Mark Mitchell puts Mitchell Group’s industry-leading profitability down to a happy team, happy customers and a keen eye on cost control

Mark Ballance, general sales manager, Parks Motor Group, McLaren Automotive Leeds, on working your way to the top

To chief executive Eddie Hawthorne, Arnold Clark's digital customer experience is as important as its reputation for traditional car sales prowess

Toby Partridge talks about moving from running BMW’s Park Lane site to being his own boss at Partridge of Hampshire BMW & Mini

Nick Wells, brand manager, Alan Day VW, on the challenges of EVs and why apprentices are the future of the business

HR Owen wants its customers to feel like members of an elite club rather than owners of a car, says chief executive Ken Choo