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BMW tops 610,000-vehicle reliability survey

The BMW 3 Series has retained its position as the UK’s most reliable company car, while the manufacturer has won back its position at the top of the biggest survey of car reliability in the UK.

The 50 top leasing companies, collectively known as the FN50 and compiled by AM sister title Fleet News, were asked to score the best performing cars and manufacturers, with the results compiled into a top 10. Responses covered a sample size of more than 610,000 cars.

Incidents of downtime through faults and general reliability as well as recalls are assessed in the survey.

The BMW 3 Series has taken the top spot for cars every year since 2010, while BMW has also been successful as a manufacturer. In 2014 it has regained fist place after losing out to Audi by a small margin in 2013.

The Volkswagen Golf is the second most reliable car, gaining a place from last year, and knocking the Audi A4 down a position to third.

Despite Audi losing the top manufacturer spot to BMW in 2014 and the A4 losing a place to the Golf, the A3 is placed higher than in the 2014 table at fourth.

BMW’s 5 Series has also gained a place compared with 2013, the second of its cars securing a top 10 position, while the Honda Civic has slipped from fourth place to sixth.

The highest placed Mercedes-Benz is in seventh place as the C-Class returns to the top 10. Leasing fleets would by the facelifted version of the previous C-Class, with the latest model too new to register.

Mercedes-Benz has taken third place in the manufacturers’ rankings, leaping five places compared with 2013, which suggests a significantly improved performance.

A decade ago, the tables would have recorded Japanese cars and manufacturers in the top five positions. However, as we speculated last year, some global recalls by Toyota and Honda a few years ago have made the manufacturers more vigilant about potential faults developing.

Both Toyota and Honda hold the same positions in the manufacturer rankings as in 2013, with Honda at fourth and Toyota at seventh. Most of the cars they sell in the UK are now built in Europe.

But the manufacturer table has mixed fortunes for other European-built cars, with Volkswagen slipping to fifth place from third in 2013. Skoda has fallen from ninth from sixth, while Ford has dropped to sixth from fifth last year.
Nissan (which builds the Qashqai, Juke and Note in the UK) has gained a place, rising to eighth from ninth last year.
While the final position in the top 10 manufacturers is taken by Kia. Most of the models sold by the Korean brand in the UK are now produced in Europe.

While the production processes and quality might have improved, so has the likelihood of discovering a fault that could lead to a car being recalled.

The Mercedes-Benz C-Class beats the BMW 1 Series into eighth position, while the Ford Focus climbs to ninth from 10th place in 2013.

The Toyota Avensis takes the final position in the top 10, re-entering the table after an absence of two years.


Top 10 most reliable cars in 2014 (2013)

1 BMW 3 Series (1)
2 Volkswagen Golf (3)
3 Audi A4 (2)
4 Audi A3 (5)
5 BMW 5 Series (6)
6 Honda Civic (4)
7 Mercedes-Benz C-Class (-)
8 BMW 1 Series (7)
9 Ford Focus (10)
10 Toyota Avensis (-)

Top 10 most reliable car manufacturers 2014 (2013)

1 BMW (2)
2 Audi (1)
3 Mercedes-Benz (8)
4 Honda (4)
5 Volkswagen (3)
6 Ford  (5)
7 Toyota (7)
8 Nissan (9)
9 Skoda (6)
10 Kia (-)

> Source: Fleet News
 



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