A clear reward-and-recognition strategy can have a disproportionately positive effect on your organisation
Nissan is to become the first car manufacturer to create a smartwatch designed for drivers of Nissan Nismo cars.
From October 1 the new director of Audi UK is to be André Konsbruck, who succeeds Martin Sander.
MG Motor UK has a dozen new dealers waiting in the wings to open sales points following the launch this month of the MG3 supermini.
Cambridge-based dealerships owned by Vindis Group are offering electric bikes as onward mobility options for customers.
Toyota GB has promoted Ewan Shepherd into the newly created role of sales director for the Toyota car brand in the UK.
Mark Dickinson, the sales manager at Westgate Honda in Grimsby, has won the AM Reader Recommended competition draw of £250 worth of shopping vouchers.
The stable used car market in 2013 has been a welcome change from the peaks and troughs of previous years and dealers face the challenge of meeting consumer demand in a climate which appears to be promising a modicum of recovery which may not be met with sufficient availability of stock, says CAP operations director Adrian Rushmore.
August was the 18th month of consecutive rises in the UK's new car market as registrations ended 10.9% ahead year-on-year.
The Ford Focus Electric is now on sale in the UK, complementing the company’s line-up of fuel efficient petrol and diesel powered vehicles.
Dealers are increasingly buying ex-fleet vehicles online. Are auction halls going, going ...?
The price of engine oil remains the most important criteria for drivers when getting an oil change.
Volkswagen tells AM its focus is on long-term, sustainable growth rather than chasing the Number 1 market spot
Automotive retail lenders are urging dealers to retain some control in September’s 63-plate market while making the most of buyers being driven into showrooms by manufacturers’ national campaigns.
Ford dealers will be required to offer enhanced customer service levels for its wealthiest customers and have showroom space dedicated to a new 'VIP ownership experience' from early 2015.
AM is now accepting entries for the 2014 Awards.
A consumer marketing campaign is to be launched by the Institute of the Motor Industry promoting its professional register to the public.
Hyundai UK is now in partnership with online site Reevoo, featuring user-generated ratings and reviews for its passenger car line-up on the brand’s website, hyundai.co.uk.
Quarter two used car sales this year were the highest since Q1 in 2009.
The RAC is countering the surge in popularity amongst manufacturers for fitting emergency tyre inflation kits instead of spare wheels by introducing a 'universal' spare wheel.
The former Epsom Motor Company site, in Epsom, has been re-let.
Being a graduate may not make you a success in the auto industry. But it definitely helps.
Mazda has re-launched its dealer websites with features that allow customers to book cars in for servicing, MoT, repair work or to have a new set of tyres fitted.
BCA launched a new digital sales programme yesterday under the BCA 5 to 9 brand.
The takeover offer for luxury car dealer HR Owen has been extended for another fortnight by Berjaya Philippines Incorporated.
Fast-fit chain Kwik-Fit plans to take on franchised dealers directly with a new 'slow-fit' car repair service.
The Financial Conduct Authority (FCA) has launched its portal for dealers to register for interim permission in order to legally continue with consumer credit related activities from 1 April 2014.
Macrae & Dick has officially opened its Toyota dealership for Inverness and the Scottish Highlands.
With only three automotive manufacturer brands in digital agency Headstream’s ground-breaking research which results in the Social Brands 100, a report of the most influential brands in social media, dealers and manufacturers are being urged to focus on a higher level of engagement at this year’s AM Digital Dealer Conference.
Franchised vehicle dealers believe there has been an overall improvement in the day to day relationship with their manufacturer. Sales incentive programmes and improved profitability boosted partnerships whilst signs of an improving economy has boosted consumer confidence, according to the NFDA Dealer Attitude Survey Summer 2013 results.
