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Seat UK drive new aftersales commitment to fleets

Seat Leon Ecomotive

Seat UK has launched a new commtment to fleet operators which aims to offer a wide-range of perks to boost convenience, reduce cost and deliver the highest levels of fleet aftersales service.

Delivered through its UK retail network, the Fleet Commitment initiative includes tangible aftersales benefits from cost-effective service regimes, breakdown assistance and free vehicle health checks to access to courtesy cars and free labour on jobs less than 12 minutes, Seat said in a statement. 

It comes as the brand continues its upward trajectory – having achieved record sales in 2018 – and continues to expand its product portfolio with the launch of the seven-seat Tarraco SUV.

The initiative also bolsters the brand’s Easymove philosophy in which it aims to make the buying and owning experience as simple and accessible as possible. 

The programme also covers a range of other areas to help drive down the total cost of ownership (TCO) and improve customer satisfaction, including access to the Seat customer care team, discounted parts, reduced labour rates and a promise to ensure lead times are no longer than three days.

Martin Gray, contract hire and leasing manager at Seat UK, said: “The Fleet Commitment initiative helps us evolve our proposition further still; we are committed to delivering customer service and aftersales excellence.

“With such a strong line-up of vehicles covering more of the market than ever, our aftersales offer is now also among the most competitive in the marketplace.     

“The scheme provides exceptional post-sale support to make life easier for fleet or leasing managers and drivers alike.

“Not only that, it helps fleets manage future costs and protect against uncertainty. We want to be able to offer fleets all the support they need.”

The commitment also includes fast booking via 1-Link, collection and delivery, as well as Seat’s three-year, 60,000-mile warranty covering mechanical and electrical failures.

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