News - Page 81
How dealers cope with changing consumer behaviours
Consumer behaviour is constantly evolving particularly in a volatile and fast-changing market so it has never been more vital to deliver a bespoke car buying experience, says iVendi’s chief commercial officer Darren Sinclair.
Stellantis UK restructure to cut dealerships and build market area system
Stellantis UK will adopt a contiguous market area-style network plan to streamline its franchised dealer relationships. The new approach is part of a wide reorganisation at Stellantis UK, including management team changes.
Acquisitive overseas investors circle UK's car retail sector as pound flounders
Increasing numbers of franchised car retailers are considering exit strategies as economic pressures and uncertainty around agency model retail plunge the sector into a period where uncertainty is now the norm, MHA has suggested.
Dealers need to keep it consistent for customers, CitNOW data to show
Car buyers and aftersales customers need to receive a consistent experience online, in-store and across departments, CitNOW Group’s chief customer officer Carol Fairchild will tell delegates at next month's Automotive Management Live 2022 event.