Sophisticated software is key to getting accurate valuation estimates that keep customers on-side.
Comparison sites are revolutionising the way drivers choose who services and repairs their cars.
Product innovation and expansion into new areas are stimulating growth in the industry – and bringing consumers back into dealerships in the process.
To win their business, oil companies are offering dealer groups services and products that add convenience and cut cost.
Logistics operators steer clear of the limelight, but without them, and their increasing innovation, the motor trade would – literally – grind to a halt.
Finance companies have adapted well to enhanced legislation, but say they are working hard to anticipate future changes to the industry.
The growth in digital marketing and online services among motor retailers has seen some suppliers massively expand their user base.
Car-buyers increasingly expect a seamless online-to-showroom experience, including the opportunity to organise finance options.
With strong performance around new cars, the second-hand sector is coming under scrutiny – but a number of new products are being launched to help.
The 30-day forecourt warranty is dead: now drivers demand long-term, clear protection.
With increasing pressure to keep track of potential customers in a changing market, agencies are now playing a part for dealers and manufacturers.
Will Brexit provide fresh stimulus and opportunities to the auction and remarketing sectors?
Easy-to-shoot, high-quality videos are vying with professionally taken photos as a method of engaging customers.
Facing manufacturer target pressure, more dealerships are seeking aid in selling their F&I packages.
First appearances matter – never more so than when buying a car. That’s why valeting firms are in such high demand.
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Winning the online car shopper with conversational approach
Our 45 minute webinar, in association with ContactAtOnce, looked at 'conversational commerce' and how it can help reduce friction for consumers in the shopping experience.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 8 2018
Where: Birmingham NEC
Find out what features are in this month's, and future, issues
Automotive Management is also available in a printed format on a monthly basis